Field Service Technician

Are you looking to join a fast-growing company with a history of success? SLE Technologies, Inc, has been in business for over thirty years and continues to grow and expand. With four acquisitions and a new start-up in the last two years, we are looking for a variety of employees to grow with us.

SLE is a leading provider of innovative and high-quality automotive and heavy-duty vehicle repair equipment. As the exclusive distributor for the heavy-duty market leader, Stertil-Koni, we serve various recession-resistant customers in the municipal, government, and education segments. Our commercial and construction divisions work with the biggest customers in the automotive dealership market - providing daily maintenance, installing new equipment, and equipping entire service centers.

Overall, we cover six states in the Midwest from our four locations in Indiana, Kentucky, Missouri, and Wisconsin (with additional territories in Ohio and Illinois).

Daily, we sell and service automotive in-ground and above-ground lifts, mobile column lifts, fluid pumps, tanks, reels, exhaust removal systems, air compressors, refrigerant dryers, waste oil heaters, wheel service and alignment equipment, detail equipment, and an array of hydraulic equipment.

Field Service Technician:

As a Field Technician, it is your responsibility to serve customers by installing, maintaining, and repairing automotive service equipment. In this role, you will primarily be working on 2-post and 4-post automotive lifts, air compressor systems, fluid delivery systems and waste oil heating systems. You will have an opportunity to work in many of the largest and most advanced dealership service centers. Trends such as vehicle electrification and autonomous driving capabilities are fueling technologically advanced investments in service centers. You will be at the forefront of this innovation.

Duties & Responsibilities

• Complete installations; perform acceptance tests; diagnosis, maintenance, and repairs in compliance with company procedures and protocols.
• Keep company-owned and personal equipment operating properly by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; and calling for repairs.
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Maintain customer confidence by keeping service information confidential.
• Document service and installation actions by completing forms, reports, logs, and records.
• Willingness to take on, own and see through to completion management-assigned tasks.

Qualifications

• Have a customer-first approach, ability to communicate professionally and provide excellent service to clients.
• Great communication skills with the ability to effectively convey information.
• Interest in mechanics and a quick learner.
• Previous experience performing mechanical diagnosis, maintenance, and/or repairs preferred (not required).
• Ability to tackle challenges with a creative and flexible mindset
• Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist
• Ability to regularly lift and /or move up to 50 pounds without assistance
• Must possess valid driver's license - will be provided company car for local client site travel.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

License/Certification:

• Driver's License (Required)

Work Location: In person