Hotel Front Desk Clerk in WILSON NC
Job Posting for Hotel Front Desk Clerk in WILSON NC at SLEEPINN HOTEL
```Overview```
We are seeking a friendly and customer-oriented Franchise Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from check-in to check-out.
```Responsibilities```
- Greet and welcome guests in a warm and friendly manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to inquiries with professionalism and courtesy
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and record keeping
- Collaborate with other hotel departments to ensure guest satisfaction
```Experience```
- Previous experience in hospitality or hotel management is preferred
- Bilingual/multilingual skills are a plus
- Familiarity with phone systems and phone etiquette
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in computer systems and software applications
If you are passionate about providing exceptional guest service and have the skills required for this role, we would love to hear from you. Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in this position.
Job Type: Full-time
Pay: $9.00 - $10.00 per hour
Expected hours: No less than 32 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
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