Hotel Front Desk Clerk

Wilson, NC Full Time
POSTED ON 5/16/2024

Job Overview: We are seeking a dedicated Front Desk Clerk for Various , flexible shifts to join our team at a hotel in providing exceptional guest services and ensuring smooth operations during the night shift.

Duties:- Welcome and check-in guests in a friendly and professional manner- Handle guest inquiries, requests, and complaints promptly and courteously- Process guest payments and maintain accurate records- Perform night audit procedures to reconcile daily transactions- Ensure the safety and security of guests by monitoring the premises- Assist with administrative tasks such as reservations and room assignments- Maintain cleanliness and organization at the front desk area Requirements:- Previous experience in hospitality management or customer service is preferred- Proficiency in phone etiquette and excellent communication skills- Ability to speak multiple languages is a plus ( or multilingual, not required)- Knowledge of hotel operations and guest relations- Strong attention to detail and problem-solving skills- Availability to work all shifts . Setup breakfast for guest in early morning departures.

Join our team to be part of a dynamic hospitality environment where your skills are valued, and growth opportunities are available.

Job Type: Full-time

Pay: $9.00 - $11.00 per hour

Expected hours: 32 – 48 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Evenings as needed
  • Evening shift
  • Every weekend
  • Holidays
  • Monday to Friday
  • Morning shift
  • Nights as needed
  • Night shift
  • On call
  • Overnight shift
  • Overtime
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Required)

Ability to Commute:

  • Wilson, NC 27896 (Required)

Work Location: In person

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