Repair Technician

Sleepme Inc.
Mooresville, NC Full Time | Temporary
POSTED ON 3/5/2024 CLOSED ON 3/11/2024

What are the responsibilities and job description for the Repair Technician position at Sleepme Inc.?

We are seeking a Service Repair Technician to work in our warehouse to help service and maintain our sleep product for our customers. This includes repairing, cleaning, boxing, and triaging units that come in for service. This is a temporary position, with no benefits at this time.

What You’ll Do

  • Accurately diagnose and repair units and other products as needed
  • Help identify trends of issues and causes of the issue
  • Solve technical problems of different levels
  • Provide consistent, solid contribution to the team and overall goals
  • Report and document all assessments
  • Adhere to established production practices
  • Complete support tickets
  • Maintain & track inventory while in repair status
  • Provide updates to other team members as needed
  • Maintain order within work area

What You'll Bring

  • The ability to logically troubleshoot and problem solve
  • The ability to professionally handle and resolve stressful situations
  • 6 months experience diagnosing, troubleshooting, or repairing products.
  • Experience actively using and learning about consumer electronics
  • Detail oriented and quality focused
  • Ability to perform repetitive tasks
  • Proficiency to navigate computer-based technology
  • High School Diploma or GED Equivalent
  • Ability to lift 30 lbs.
  • Ability to sit & stand for extended periods of time
  • Must be able to work independently as well as in a group environment.

Job Details

  • Monday-Friday, 7:30 am-4:00 pm
  • OT opportunities available occasionally

The Perks

  • Competitive salary
  • Work with a team passionately working to improve sleep for all

At Sleep Solutions we welcome a diverse community that different individuals bring to our team. As an equal opportunity employer, it is a priority to all that everyone feels they can be themselves and continue to grow within our company. We remain committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Who is Sleep Solutions?

Sleep Solutions, is the company that is rapidly changing the way the world sleeps. We sell the original and most effective temperature-regulation sleep system, the chiliPAD™, trusted by thousands of delighted customers including pro athletes in every major US sports league, biohackers, business executives, ex-US Presidents and countless other high achievers seeking to optimize their health without pills or drugs.

Our aim is to help 15 million people sleep better in the next five years — one night of restful sleep at a time. Our passion is building products that enable people to get better, more effective sleep.

Job Types: Full-time, Temporary

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Flexible schedule

Schedule:

  • 8 hour shift
  • Monday to Friday

Travel requirement:

  • No travel

Education:

  • High school or equivalent (Preferred)

Experience:

  • Equipment repair: 1 year (Preferred)

Work Location: In person

Salary : $33,200 - $42,000

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