Salary Job Openings

Technical Support Specialist

Slice Merchant Services
Toms River, NJ Full Time
POSTED ON 4/5/2024

Job description

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant.

Slice Merchant Services is seeking a friendly, energetic, and reliable Technical Support Specialist who will be assisting our clients with a smooth and efficient equipment setup process as well as troubleshooting. This individual MUST be enthusiastic about supporting our clients by offering customer satisfaction & reliable technical support.

Responsibilities:

  • ANSWERING A LARGE NUMBER OF INCOMING TROUBLESHOOTING CALLS
  • SOLVING TECHNICAL ISSUES
  • FOLLOW UP WITH CLIENTS TO ENSURE ALL EQUIPMENT IS WORKING PROPERLY
  • MAKE ACCURATE DECISIONS
  • PROVIDE ACCURATE INFORMATION

Requirements:

  • WORKS WELL IN A TEAM ENVIRONMENT
  • ENTHUSIASTIC, SELF-DRIVEN, AND LIKES TO PROBLEM SOLVE
  • GREAT COMPUTER SKILLS
  • EXCELLENT ATTENTION TO DETAIL
  • ABILITY TO LEARN FAST
  • MULTITASKING
  • STRONG VERBAL COMMUNICATION SKILLS

Preferred Experience:

  • SALESFORCE
  • CREDIT CARD PROCESSING EQUIPMENT & POS SYSTEMS
  • TECH SUPPORT
  • MERCHANT SERVICES INDUSTRY

Apply now!!!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Call center
  • Office

Experience:

  • Call center: 1 year (Preferred)
  • Technical support: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: On the road

Salary.com Estimation for Technical Support Specialist in Toms River, NJ
$55,152 to $72,314
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