What are the responsibilities and job description for the Host/Greeter position at SLS Brickell Hotel?
Responsibilities
- Greet guests and determine the number in their party.
- Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
- Guide guests through the dining rooms and provide any needed assistance.
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Any other reasonable duties as assigned by the supervisor or manager
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Physical Setting:
- Casual dining restaurant
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Host/hostess: 2 years (Preferred)
- Restaurant: 1 year (Preferred)
Work Location: One location
Salary : $15 - $0
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