Refrigeration & HVAC Technician- Knoxville

Remco is ready to take your Career to the next level. Are you?

Restaurant Equipment Maintenance Company, a Smart Care company, operating under our geographically branded businesses of REMCO, Advanced Mechanical Plus, and TBS Southeast is seeking Field Service Technicians responsible for troubleshooting, diagnosing, and repairing commercial Hot-side and Refrigeration equipment at our customer locations.

An effective Service Technician at REMCO has the ability to:

• Properly troubleshoot, diagnose, and repair Commercial Refrigeration Equipment, Ice Machines and HVAC systems to include installation and repairing systems by mounting, installing, fabricating, or connecting compressors, condensers, evaporators, motors, expansion and discharge values, motors and fans, control panels, switches, fuses, filters, gauges, ducts, piping, tubing, and related components.
• Work on commercial kitchen and cooking equipment such as: mixers, grilles/griddles, char-grills, ovens (deck and pizza), warming cabinets, holding cabinets, food wells, fryers, steamers, and pasta cookers
• Maintain a neat and orderly truck, appearance, and customer first mentality.
• Communicate effectively with customers and managers
• Holds an EPA Certificate
• Brings 1-2 years of Field experience or current/graduate of technical program
• Ability to be on an on-call rotation schedule

Benefits of Employment with REMCO:

• Top of the line training both internal and external classes
• Ability to earn your Master CFESA technician certification
• Opportunity to make a leader, be a leader.
• Competitive Pay, top of the line benefit package to include immediate subsidized medical insurance plan, 401K with company match.
• Company paid life insurance, as well as Short/Long term disability programs should needs ever arise.
• Stocked and parts-maintained company vehicle, gas card and spending card.
• Vacation and holiday pay
• On call Bonus - even when you do not get called out!

What's in it For You:

• On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, tablet and cell phone for business use
• Take charge of your career through growth opportunities including advanced technician and management positions

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
• Ability to work on ladders, roofs, and other high places

Minimum Qualifications:

• High School diploma or equivalent
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
• Valid driver's license and acceptable motor vehicle record
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
• Availability for occasional overnight travel as assigned
• Immigration sponsorship not provided for this role

Preferred Qualifications:

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
• Commercial refrigeration and/or commercial cooking equipment repair experience
• Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

Are you getting the training you deserve?

If you can deliver customer service in the field along with defining service problems, collecting data, establishing facts, and drawing valid conclusions - this is the perfect environment for you!!

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.