What are the responsibilities and job description for the Content Strategist position at SmartBear?
Quality isn’t just a goal. It’s the whole point.
Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.
SmartBear is looking for an experienced Content Strategist to establish best practices, set writing standards, and develop a documentation tools strategy for SmartBear’s family of products.
Responsibilities:
- Work across multiple product documentation sets to develop a common approach to information design, including a common brand voice and style.
- Evaluate writing and publishing tools, make recommendations, and plan for a common tools strategy.
- Work closely with writers and designers to ensure adherence to the information strategy and design goals.
Qualifications:
- Experience in establishing best practices for a technical writing team.
- Excellent communication and information design skills.
- English level B2 or higher.
- Software-related or linguistic higher education.
- Experience working with multiple product documentation set is preferred.
- Experience documenting or using APIs or test tools is preferred.
About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000 organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.
