What are the responsibilities and job description for the Outreach specialist position at SmartHire Inc.?
Our client is working on the The California High-Speed Rail project in the Central Valley. They are seeking an Outreach Specialist to support the logistical, analytical, and coordination aspects of outreach activities in the Central Valley for various project sections.
The Outreach Specialist will work closely with the Public Information Officer II and the Central Valley Office Technician to ensure effective communication and support for the public and stakeholders.
About the company
For over 30 years, this organization has been an industry leader providing Technology Project Management, Project Management and Project Control Solutions to their clients.
Focusing in the Transportation, Utilities, Oil, Gas, Water and other Industries, their Professionals have worked on some of the largest Projects throughout the US.
Key Responsibilities :
1. Outreach Planning :
o Support community meetings for Construction Packages 1, 2-3, and 4, as well as the Central Valley Wye segment and Locally Generated Alternative segment.
o Handle logistics including venue setup, staffing plans, equipment checklists, and CHP officer requests.
o Draft construction closure notifications and review traffic control plans.
o Create closure and detour access maps.
2. Stakeholder Support :
o Collaborate with the Central Valley Office Technician to manage project-related inquiries and ensure timely responses.
o Maintain and update contact databases for elected officials and agencies.
o Distribute construction notices and respond to customer service requests.
3. Internal Coordination & Support :
o Coordinate with the Authority's Public Records Act program on construction-related inquiries.
o Input construction notifications into Salesforce.
o Prepare collateral materials for community meetings, including presentations, talking points, and meeting notices.
o Prepare monthly project updates for stakeholders and elected officials.
Minimum Requirements :
- Proficiency in Microsoft Outlook, Excel, and Word.
- Familiarity with scheduling processes and event planning.
- Strong written and verbal communication skills.
- Experience in customer service.
The job description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
The responsibilities, tasks, and duties of the jobholder may differ from those outlined, and other duties may be assigned.
Duties, responsibilities, and activities may change at any time with or without notice. SmartHire is not legally responsible for any changes in job responsibilities or activities made by our clients that differ from this job description.
Last updated : 2024-10-03
