Insurance Sales Agent / Broker

Company 

Truckers move America’s economy. They should never struggle to find decent pay and fair treatment. SmartHop is on a mission to level the playing field in the trucking industry for independent owner-operators and small trucking companies so they can compete, take control of their businesses, and feel the freedom of being independent again.  

SmartHop is a tech-enabled platform offering easy load booking, end-to-end back office support, and business in a box solutions aimed at helping truckers earn more and stress less. Uplifting truckers is what moves us, and in doing so, we will change the industry. 

At SmartHop, different views and experiences are advantages. We value and celebrate inclusion, diversity, and being our authentic selves at work. We look for talented individuals who can bring new perspectives and new ways of thinking. We’re looking for team members who are passionate about our mission of empowering truckers, who like to roll up their sleeves, and do meaningful work every day.  

Founded in 2018, we are a proud team Headquartered in Miami, FL but flexible to operate remotely. SmartHop’s investors include Union Square Ventures, Greycroft, Equal Ventures, Las Olas VC, and Ryder Venture Capital Fund. 

If you’d like to understand more about SmartHop’s mission, please check out this video:  Click here

About the Role 

As our first hire as an Insurance Agent, you will be responsible for executing the day-to-day sales and servicing of the insurance agency. You will execute on processes that have been defined to support organizational goals.  In this role, you will be the face of SmartHop to customers and will need to provide feedback on all implemented processes. You will be the primary owner of executing new business strategy and cross-selling current Dispatch clients. 

Location: NYC or Florida preferred.

Key responsibilities of this role will be: 

• Solicit new business by phone and in-person visits with prospects
• Collect/process information necessary for underwriting
• Provide service to clients by phone, e-mail
• Revise, develop and implement marketing strategies
• Collect premiums from clients
• Engage in activities to increase insurance knowledge and maintain licensing (seminars, webinars, etc.)
• Identify and call prospects to generate leads, give and explain product information.
• Quote with multiple insurance companies, Prepare Formal Proposals, complete orders, answer to prospects' inquiries, and update customer databases
• As a member of our Team, you will work with multiple carriers in multiple states. It will be Producers Responsibility to thoroughly understand and follow all underwriting and rating plans
• Gather all required signatures and Payments Prior to requesting Binding
• Data Entry into Management System
• Handle daily communications with new and existing clients. Including but not limited to Certificates, Policy Changes, Quotes, etc.
• Other duties may be assigned.

What the Candidate Will Need 

• Valid P&C insurance license
• 2 years insurance experience with a strong focus on agency operations
• Experience in insurance sales and servicing
• Experience managing multiple projects/sales at once, with external stakeholders,  track record of translating customer needs into product solutions
• Experience in transportation insurance and placing commercial auto / cargo is a plus.

If you have the following character traits then this role is for you:

• Resilience and ability to take initiative in our constantly changing work environment
• Everything is about teams: A team builder, team player and leader who builds trust, loyalty and inspires others. Collaborative attitude and desire to contribute outside primary areas of responsibility. Thrives in a cross-functional environment.
• Don't shy away from big interesting problems and approaches them in an innovative way
• Obsessed about customers 
• Results-motivated with bias for action and excellence. Self-directed, rolls up the sleeves and engages in all activities with a sense of urgency. Reliable. 
• Positive and open to candid feedback. Listens to and considers alternatives. Makes decisions.

Benefits 

At SmartHop we know our people are our number one asset, therefore we put a premium on hiring and retaining the best talent. For that reason, we reward our employees with a competitive salary and a benefits package including family medical, vision and dental programs, unlimited PTO and maternal and paternal leave.