Financial System Analyst

Financial System Analyst - Payments

Smarsheet

Costa Rica

Smartsheeters truly stand out. It is clear by their attitude and actions that they work for a company that is not only innovative and authentic but filled with individuals who are supportive, driven and committed to being a part of Smartsheet's success. Our leadership is comprised of executives with deep experience who are committed to maintaining an environment that promotes personal and professional growth and encouraging individuals to take an active role in the vision of the company. Smartsheet is a place where people love what they do and are empowered to make an impact every day. We support one another and achieve our goals as a team, not as individuals. Each person, at every level, gets to have an impact.

Smartsheet Finance Operations is looking for an analyst to assist with Payments reporting and the development and implementation of operational efficiencies and optimization of our payment program. You are someone who is analytical and action-oriented, has an ability to understand financial and payment systems, enjoys digging into data, using technology to improve processes, and shares our passion for data and storytelling.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work. Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better outcomes.

You Will:

• Support Global Payment Program Expansion, Optimization, and Improvement efforts.
• Facilitate and perform reviews of payment functionality and provide recommendations for potential solutions.
• Act as the department SME for Credit Card Payments processes, and enablement.
• Consolidate and report monthly trends for various payment streams including - Wire, Check, ACH, Credit Card, and Fees
• Develop financial and operational reporting on recurring credit-card declines, fail rates, and merchant account blocks.
• Produce ad-hoc reports to assist with management analysis.
• Extract and analyze data from financial systems.
• Develop forecasting models for finance operation activities and metrics.
• Leverage understanding of team goals, key metrics, and financial systems to develop processes within Finance Operations through the use of Smartsheet tools.
• Provide business intelligence for internal business partners/customers.
• Gather and summarize data from a variety of data sources; perform data collection and cleansing.
• Validate report results and ensure data integrity.
• Create visual representations of data; be a storyteller.

You Have:

• 3 years of experience in the field
• Passion for "Breaking through walls" and pushing the envelope of what is possible.
• Experience with Banks/Merchants and internal and external stakeholders.
• Experience launching and growing payment products.
• Understanding of business, technical and customer inputs to define new and/or changes to existing customer experiences.
• Advanced Excel skills, including complex spreadsheets, pivot tables, charting, formulas, and data manipulation.
• Experience using visualization tools such as Power BI, Tableau, or other Business Intelligence tools.
• Excellent verbal, written, and data presentation skills.
• Effectively manage multiple priorities.
• Flexibility to work independently and in a team environment.
• IDEAL: A blend of technical skills (the ability to solve the problem) and the competencies to know what to do with the answer.
• Degree in Finance, Business Administration, Accounting or Treasury.

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• 12 days paid Vacation Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to encouraging an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status following applicable laws in the US, UK, Australia and Costa Rica. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we build an inclusive environment that encourages and supports the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, to set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be creative—join us!