What are the responsibilities and job description for the Order Processor position at SMEG USA Inc.?
An ADP Client, SMEG USA Inc., is actively seeking for an Order Processor to join their team in Kearney, NJ 07032.
Internal Organization Job Title: Logistics Coordinator
Location: Currently remote - Starting in September 2022, will be 2-3 days a week onsite with Flexible hours. Address is 4 Cellar Street, Kearney, Nj 07032.
Employment Classification: Full-time Regular employee/Non-Exempt
Compensation: Based on experience - $31.25/hour - position is eligible for OT
Supervisor: Logistics Manager
Job Purpose: The Logistics Coordinator will process orders and oversee the entire cycle of order fulfillment.
Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
This position will require frequent sitting, remaining in a stationary position 99% of the time. Talking, hearing, typing, looking at a computer screen 80% of the time. Ability to identify and distinguish colors, ability to focus and have depth perception; ability to use hands/fingers chick handle or feel; occasional standing, walking, reaching, stooping, kneeling, couching, carrying, pushing and lifting to 20 pounds. the work in it's quiet with occasional spikes and noise level due to activity in the office.
Required Travel: NONE
Benefits:
Internal Organization Job Title: Logistics Coordinator
Location: Currently remote - Starting in September 2022, will be 2-3 days a week onsite with Flexible hours. Address is 4 Cellar Street, Kearney, Nj 07032.
Employment Classification: Full-time Regular employee/Non-Exempt
Compensation: Based on experience - $31.25/hour - position is eligible for OT
Supervisor: Logistics Manager
Job Purpose: The Logistics Coordinator will process orders and oversee the entire cycle of order fulfillment.
Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Review and processes orders from a multitude of customers, including but not limited to major retailer chains, buying groups and whole sellers.
- Customers may at times require EDI.
- Ensure orders are shipped on time.
- Communicates with customers about order status and payments.
- Creates invoices both and the accounting system and customers portals.
- Request payments when down payments and payments in full are required before releasing products.
- Instructs warehouse to ship orders and to apply labels correctly.
- Orders labels when necessary.
- Obtains estimates for shipping costs and confirms bills match the initial estimate from the freight forwarder.
- Works alongside with supply chain coordinator by confirming future needs based on open sales orders.
- Works alongside with bookkeepers to verify chargebacks, penalties and short payments.
- Support to dispute charge backs, as necessary.
- Other tasks required based on specific needs.
- 4-year college degree (BA or BS) is required.
- 3-5 year of experience in a similar role or similar industry experience is highly preferred.
- The logistics coordinator will need to have experience with EDI, including set up, orders and invoices processing.
- Amazon Vendor Central or Amazon FBA experience is required.
- SPS Commerce software experience is a plus.
- Ability to work independently or as part of a team to accomplish work tasks.
- Highly organized and process driven.
- Detail oriented.
- Ability to communicate effectively with all levels of the company.
- Proficiency in excel in QuickBooks is a must.
- Knowledge of SAP is required.
- Languages: English written and spoken.
- Knowledge of office or other equipment including computer, fax, phone, copy machine, etc.
This position will require frequent sitting, remaining in a stationary position 99% of the time. Talking, hearing, typing, looking at a computer screen 80% of the time. Ability to identify and distinguish colors, ability to focus and have depth perception; ability to use hands/fingers chick handle or feel; occasional standing, walking, reaching, stooping, kneeling, couching, carrying, pushing and lifting to 20 pounds. the work in it's quiet with occasional spikes and noise level due to activity in the office.
Required Travel: NONE
Benefits:
- Hourly rate - to be determined based on experience $29-32.00/hr.
- OT: Paid - Employee OT.
- Sick Days: up to 40 hours in a calendar year based on number of hours worked.
- Vacation Days: 16 days.
- Paid Holidays (Subject to change on a yearly basis): New Year's Day, Martin Luther King Jr., Presidents’ Day, Good Friday, Memorial Day, Independence Day, Labor Day, Columbus Day, veteran's day, Thanksgiving, day after Thanksgiving, Christmas Day, New Year's Eve.
- Health, Dental, and Vision Insurance: employee contributes $1 to the health insurance. dental and vision insurance is paid by the employer for the employee only. eligibility first of the month following three days waiting period. Opt-out available.
- life insurance - $10,000 covered by employer.
- FSA: In place.
- Pension Plan: 401K in place - Ability two enroll after six months of employment.
- paid parental leave - 3 months
- Family and friends discount on SMEG products.
- Monday-Friday 8-5 or 9-6 with an hour lunch
- 8 hours per day, 40 hours per week.
- Lunch break - 30 minutes mandatory - employee can choose to take 1-hour lunch break as long as the hours is worked.
- Attendance clock in place - employee is required to punch in and out, including while working remotely.
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