What are the responsibilities and job description for the Dental Front Desk - Patient Care Coordinator position at Smile Loft Dental?
Seeking a customer-savvy Patient Care Coordinator that has experience in the dental field. This position is for an energetic, charismatic professional with excellent customer service who is able to diffuse high-tension situations that may arise with patients. Experienced in working with people, handling a wide range of administrative tasks and able to work independently. Well organized, flexible, has a growth mindset both for themselves and for the office. Bilingual speaking ability - Spanish and English - is preferred.
Responsibilities:
- Patient Check-in/Check-out
- Answer phone calls and in-person interactions with professionalism and empathy
- Manage the daily schedule, and communicate effectively with patients and staff if schedule is running behind
- Confirm patient appointments.
- Present treatment plans, discuss financing options, and follow up until a decision is made.
- Collect payment from patients at the time of treatment
- Verify insurances
- Maintain records and ensure security and confidentiality of patient information
- Oversee patient relations and handle patient complaints
Job Type: Full-time
Pay: $18.00 - $26.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
COVID-19 considerations:
We provide a full range of personal protective equipment to all staff members.
Experience:
- Dental receptionist: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: Multiple locations
Salary : $18 - $26
