What are the responsibilities and job description for the Dental Front Office Assistant position at Smiles?
We are looking to hire a personable dental front office assistant to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.
To be successful as a dental receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.
Responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Job Type: Full-time
Pay: $14.31 - $22.85 per hour
Benefits:
- Dental insurance
- Paid time off
Schedule:
- 10 hour shift
Ability to commute/relocate:
- Rosedale, MD 21237: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
Work Location: In person
Salary : $14 - $23
