What are the responsibilities and job description for the Retail Team Member position at Smithland Pet & Garden Center?
Transplant your career into CT Gardens, LLC and grow with us!
Be part of an organization that creates Legendary Customer Service for customers who want the best lawn and gardens and best care for their two- and four-legged friends with fur or feathers or friends with fins.
CT Gardens, LLC, based out of North Bradford, CT, is looking for leaders who are energetic, resourceful, team players, with a passion for growing, who are friendly with ready smiles for a greeting and customer care, and an appetite to learn. You probably know us best as Smithland, with stores in Connecticut and Massachusetts.
A qualified Cashier Team Member candidate pleasantly deals with customers to ensure satisfaction. Cashier Team Members are friendly, positive, hard-working, dependable people who complete customer experiences by accurately and efficiently handling transactions, scanning merchandise, and collecting payment. They are empathetic in resolving customer concerns and merchandise returns.
Bring your Smile and Optimistic Warmth! Our Cashier Team Members have a genuine interest in serving customers with kindness and thoughtfulness. Our Cashier Team Members love plants and pets and will ask customers about their gardens or about their furry, feathered, scaled, shelled, or finned “family” members.
Duties include: Welcoming all customers with warm greetings, keeping counters and the store clean and organized, operating the Point-of-Sale (POS) system efficiently, following cashiering procedures to assure accuracy. They will bag, box, or wrap packages, and help customers get their purchases to their vehicles while bidding a sincere “Thank You”, a fond farewell and an invitation to return. Our Cashier Team Members answer questions, resolve complaints, and guide our customers toward solutions. They are knowledgeable about our Loyalty/rewards programs, inviting customers not part of the Loyalty program with an explanation of program benefits
Qualifications for the role of Cashier Team Member include: A high level of enthusiasm for service and personal energy, a strong work ethic, and strong interpersonal and conversational skills to create customer engagement. They help our customers feel comfortable in their shopping experience. Cashier Team Members have some sales experience and a great attention to detail, an ability to work well in a team environment, and to work with a diverse staff. Successful Cashier Team Members can grow into other career opportunities in our stores.
Our Cashier Team Member opportunities may be full-time, part-time, regular, or seasonal, depending on the store location.
CT Gardens, LLC provides a pleasant and safe working environment, training programs, a fair and competitive wage, opportunity to earn a sales bonus, and the tools to be productive. CT Gardens, LLC is an Equal Opportunity Employer, does not discriminate based on any characteristic protected by applicable federal, state, or local laws and ordinances. Our management team is dedicated to treating all with respect in recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, Team Member activities, access to facilities and programs and general treatment during employment.
