IBM Content Manager

Job Title : IBM Content Manager / ECM Systems Administrator

Alternate Title : Application Engineer - Content Manager

Work Authorization: USC,GC,GC EAD

Location: Remote but local to Dc Metro Area/VA (No weekly requirement but possibly in the office a few times per year. )

Hours: Monday - Friday, 8:00AM - 4:30PM EST

Job Description

To serve as a System Custodian for Legal Hold within IBM Content Manager application and provide technical support for IBM Content Manager and IBM Content Navigator Applications. Serve as a back up to SME's on Maintenance and PMO projects and provide support for application infrastructure. Maintain working knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Assist with troubleshooting of complex technical issues and incidents causing business impact or service degradation. Willingness to be a self-starter in a face paced technical team.

Responsibilities

• Responsible for Tagging of Legal Documents in IBM Content Manager

• Serve as a POC for BU's that request Legal Hold for documents and provide required updates

• Provide Support for ECM system components, or modifications to existing components

• Perform tasks and assignments in support of business needs for IBM Content Manager and IBM Content Navigator

• Perform required research, deployment, and configuration for existing and modified ECM systems

• Present clear, organized and concise information to all audiences for effective business decisions

• Must be willing to provide rotating 24x7 On Call Support

• Perform other duties as assigned

Qualifications MUST HAVE

• Prior working Knowledge for IBM Content Manager and IBM Content Navigator

• Familiarity with Java, Javascript, CSS to help support the SME for ICN

• Familiarity with DB2 Databases and query authoring

• Effective Mainframe and DB2 database skills

• Familiarity with ServiceNow request, incident, change, and VUL modules

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective verbal and written communication skills

• Effective research, analytical, and problem-solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Willingness to be a self-starter and eagerness to learn new technologies

Nice to HAVE

• Familiarity of IBM Content Navigator Plug ins and knowledge for Enterprise Content Manager Applications Qualifications
• Bachelor’s degree in business administration, Computer Science or the equivalent combination of training, education, and experience
• Strong working knowledge of IBM Content Manager and IBM Content Navigator Application
• Understanding of Security Principles and access controls
• Ability to work independently and in a team environment
• Experience in working and participating in cross-functional, multi-dimensional teams and projects
• Experience translating business requirements into technical solutions
• Effective organizational, planning and time management skills
• Effective research, analytical, and problem-solving skills
• Effective skill communicating with all levels within an organization
• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

Job Type: Full-time

Pay: $87,025.05 - $140,000.00 per year

Experience level:

• 11 years

Schedule:

• Monday to Friday

Experience:

• IBM Content Navigator Plug: 3 years (Preferred)
• Enterprise Content Manager: 3 years (Preferred)

Location:

• Washington, DC (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: Remote