What are the responsibilities and job description for the Retail Store Associates position at Smoke City?
Overview:
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a clean and organized sales floor. If you have a passion for retail and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet customers and provide them with friendly and knowledgeable assistance
- Assist customers in finding the right products based on their needs and preferences
- Operate the point-of-sale (POS) system to process customer transactions accurately
- Maintain a clean and organized sales floor, including restocking merchandise and arranging displays
- Provide product demonstrations to showcase features and benefits
- Answer customer inquiries regarding product availability, pricing, and promotions
- Handle customer complaints or concerns in a professional manner, escalating to management when necessary
- Stay up-to-date on product knowledge and industry trends to effectively communicate with customers
Experience:
- Previous retail sales experience is preferred but not required
- Strong communication skills in English; multilingual or bilingual abilities are a plus, especially Spanish
- Proficient in basic math skills for cash handling and retail math calculations
- Familiarity with operating a POS system is an asset
- Excellent phone etiquette for answering customer inquiries or taking orders over the phone
We offer competitive pay rates along with opportunities for career growth within our organization. Join our team of dedicated professionals who are passionate about delivering exceptional customer service.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Ability to Commute:
- Richmond Hill, GA 31324 (Required)
Work Location: In person
Salary : $14
