Technician-IT Systems

Main Objective of Position

Tasks and Responsibilities (max. 10)

• Develops and supports IT strategy by aligning IT policies/practices that support strategic business unit objectives.
• Develop and implement standards, procedures, and guidelines for the operation and maintenance of the company IT systems.   Manage and maintain positive working relationship with IT solution/service providers.
• Manage day to day and project related IT activities to ensure end users received appropriate/timely support; Provide technical assistance and support for various applications and support.
• Administer Microsoft Exchange, VPN, and various programs/networks; Support and administer company device (cell phone, smart phone etc.)
• Maintain 24/7 availability to address critical business/IT related issues
• Manage and maintain security protocol set up/disaster recovery planning; Ensure integration and backup of applicable servers/systems
• Adheres to policies and procedures related to ISO/TS 16949, ISO14001, and OSHA
• Other duties assigned in order to ensure operations run efficient.
• Proactively make recommendations for more efficient solutions
• Serve as an SAP – Super User

Key Figures (Quantities, Budgets, etc.)

• Stays within/ under set budget
• On-time deliveries
• Inventory levels/total logistics cost

Required Education

Bachelor's degree in IT or closely related field.

Professional Experience (Years/ Experience)

A minimum of 10 years professional experience in IT, ideally three of those supporting a manufacturing facility that utilizes SAP.   

Specialized Knowledge and Skills

• Extensive experience in IT/network administration and SAP; Ability to effectively work with individuals at all organizational levels.
• Excellent attendance and the ability to work a flexible schedule are essential.
• Understanding of IT, and ERP management is critical.  
• Ability to meet physical demands of the position, which may include: climbing stairs/ladders, stooping, kneeling, crouching, walking, standing, and lifting.  Ability to safely work in areas that are subjected to hazardous chemicals and machinery.
• Physically capable of lifting, pulling, pushing up to 50 pounds without injury.
• Ability to work in a non-climate controlled environment.

Language Skills             

☒ English                                                      Fluent Conversation/Correspondence

☒ German                                                    Basic Knowledge