What are the responsibilities and job description for the Technical Sales Specialist position at SMS group Inc?
Summary
The Technical Sales Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction. This will be an On-Site position at SDI Buffalo in Sinton Texas to support our Spare Parts and Service Center Operations within SDI.
Who we are
At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.
What you'll do
- Serve as the point of contact for Technical Service Division.
- Coordinate with our Technical Sales Specialist at Corporate or our Local Service Center customer requests for quotations in accordance with pre-determined company metrics and procedures.
- Track customer requests for quotations; communicate with the customer to ensure accuracy.
- Provide strong support to end customer, SMS Spare Parts Department and Service Center
- Perform other duties as assigned or requested.
- Permanent Location at SDI – Buffalo Sinton Texas
What you'll need
- A two-year technical degree combined with two years of business experience OR:
- A bachelor’s degree in engineering preferably mechanical with two years of applicable experience.
- Bi – Lingual is a plus (German, Italian or Spanish)
- Strong organizational skills and attention to detail.
- Required to interpret Technical Drawings for the purpose of order quotation and accuracy.
- Required to interpret materials of construction and material conversions.
- Excellent communication and customer service skills.
- Ability to write reports and correspond with customers.
- Proficiency in Microsoft Office software.
- CAD preferred but not required.
- Experience with SAP/ERP system is preferred.
What we offer
Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!
What we do
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.
