Developer

TITLE                             Developer, Information Services LOCATION Orrville, OH (Close proximity to Cleveland/Akron) Hybrid work arrangements available REPORTS TO Manager, Corporate Support Services SUMMARY The Developer, Information Services (Support Services) is responsible for translating business and/or functional requirements into technical solutions, under general supervision. Within IS Support Services, the developer has specific focus on managing and maintaining the Company’s systems which promote code deployment, standards compliance and ITSM best practices. Additionally the developer will provide support for the enterprise ServiceNow platform. KEY RESPONSIBILITIES Application Delivery: Writes code or configures software based upon technical designs. Executes unit and integration testing to ensure new functionality meets technical design. Adheres to documented standards for development, code promotion, and change management. Understands how data is utilized and transformed in applications and scripts. Assists in creating specifications for systems to meet business requirements. Application Support: Provides troubleshooting and fixes for software issues. Creates and executes Standard Operating Procedures (SOPs) to support existing and new IT Service Management business processes. Analyze and provide creative solutions to identified issues. Follows defined support call paths including status updates in case management tool. SELECTION CRITERIA Education Bachelor's degree in MIS, Computer Science or equivalent experience in a related field required Technical certification: IT Service Management, ITIL, CISA, or CPA a plus Required Experience & Skills Prior internship or applicable job experience High personal standards of integrity Embraces a customer service mindset Eager to learn Effective spoken and written communication skills Strong problem solving or troubleshooting skills Beneficial Experience & Skills (not required) Prior experience with technical delivery beneficial Prior experience with ServiceNow platform beneficial Prior experience with Database Software beneficial Familiarity with software development lifecycle beneficial Familiarity with IT General Controls Familiarity with Source Code management or Version Control software (Git, SVN) Familiarity with Container frameworks (Docker, Kubernetes) Familiarity with major Cloud Providers (AWS, Azure, GCP) Familiarity with Cloud Development Familiarity with CI/CD pipelines (GitLab, Jenkins) Effective Unix/Linux Bash scripting skills Effective Javascript skills Effective SQL skills We are a community of passionate, talented professionals committed to making food people and pets love while supporting all those who count on our business. We celebrate the uniqueness of each individual, promote their development and growth and ensure effective collaboration and continued productivity to drive the success of our organization. You deserve a positive and encouraging work environment. One that allows you to deliver your best work and become your best professional self. That is exactly what you will find at Smucker. Inspired by our unique culture, we are determined to support every employee holistically by meeting their physical, emotional and financial needs through: Our Total Rewards benefits Continuous opportunities to learn, grow and develop Our continued progress to become an inclusive and diverse organization. We are taking meaningful steps to enhance the inclusivity of our workplace and the diversity of our organization. Learn more We believe success is driving business growth while also helping those associated with our Company thrive. Learn more The J. M. Smucker Co. (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.

Salary : $73,300 - $92,800