Closing Date: April 2, 2024 - 9:59 p.m.

Job Summary

Located between the Stillaguamish River and the Cascade foothills in Arlington, Washington, the Arlington Library is a vibrant community hub that serves a growing and diverse population. Arlington Library is a medium-sized community library within Sno-Isle Libraries’ northern service area that circulates nearly 10,000 items a month and hosts a wide range of programming and events for all ages.
 
The successful candidate will serve our community by assisting customers at the library circulation desk, answering phones, processing library material, registering customers for library cards, and performing other circulation tasks based on library needs. Excellent customer service and equity, diversity, and inclusion support are highly valued qualifications. The person in this position will be working 28 hours per week; four seven-hour shifts every Tuesday and Saturday, with alternating Mondays, Thursdays, and Fridays. The ability to adapt to future scheduling and location needs is essential.

This position is part of a bargaining unit represented by AFSCME Council 2.

We Value Lived Experience

Sno-Isle Libraries is committed to embedding equity into our organization. As we engage in equity work, it’s important to have a good foundation to frame the work and then provide training opportunities to build skills and knowledge.

We value and embrace the unique experiences our staff members bring to the organization and recognize how their experiences improve the service we provide.

Benefits

As a valued member of Sno-Isle Libraries, the person selected for this position is eligible for sick leave, vacation leave, paid holidays, comprehensive benefits that include medical, dental and vision coverage, retirement savings, life insurance, and flexible healthcare and day care spending accounts. For more information about these benefits, visit our Employment webpage.

Essential Functions

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

1. Provide assistance at the library circulation desk, answer phones, check library materials in and out, register customers for library cards, and order various library materials.
2. Assist customers with self-checkout machines and answer questions in the hold areas.
3. Return library materials to proper locations and support circulation duties.
4. Provide assistance to library customers with basic reference questions.
5. Respond to technical services calls and assist with problems with the fax machines, public copiers, pay-for-print stations, vending machines, and printers.
6. Submit and monitor technical reports for library technology service issues.
7. Perform other public service and general clerical support tasks as assigned.

Additional Duties and Responsibilities

1. Prepare correspondence and reports.
2. Train new staff as needed.
3. Attend meetings, trainings, and workshops as assigned.
4. Assist with special projects as required.
5. Perform other duties as assigned.

Supervision

The position may report to a Library Circulation Supervisor or Library Manager I, depending on the size of the library. Although direct supervision is not a normal part of this position's work, incumbents may be called on to provide task direction to Page staff and library volunteers in absence of a supervisor.