Hospice Care Team Coordinator

Description

Your Passion: Hospice Care Team Coordinator 

Who We Are: Snowline is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 40 years, our deep roots in the community have allowed us to foster a strong network of local resources and partnerships. We have built a strong reputation of excellence by providing personalized, compassionate, high-quality care tailored to the needs of each patient and family. At Snowline Hospice, our core values guide everything we do. We value teamwork, contribution, service and excellence. We are a team of dedicated, dynamic professionals committed to providing the highest level of care which continues to be reflected in our exemplary patient satisfaction surveys and quality measures.

Commitment to Diversity, Equity, Inclusion, and Belonging: Snowline is committed to creating a workplace that is diverse, equitable, inclusive, and fosters a sense of community. We are committed to providing exemplary, culturally competent care for our patients. At Snowline Hospice, we approach our work with sensitivity and compassion, and we strive to create a safe and supportive environment for every member of our team.

• Comprehensive Wellness Benefits Packages: We offer a robust benefits package that includes medical, dental, and vision insurance, as well as life insurance, and 401k plan with a generous employer match
• Paid Time Off: At Snowline Hospice, we believe that employee’s self-care is essential to providing superior care for our patients. We offer expansive paid time off, including vacation time, sick leave, and holiday pay.
• Continuing Education and Training: We offer ongoing education and training opportunities including our Snowline Scholars Program which offers full-time Registered Nurses with tuition reimbursement for continuing education relevant to their work within the organization 
• Flexible scheduling: We offer flexible scheduling options, including part-time and full-time positions, as well as day, evening, and weekend shifts.
• Team Building: We are committed to maintaining a positive, collaborative workplace culture which prioritizes team building and joy through employee events, recognition and celebration of each other. 
• Employee Assistance Program: As part of our commitment to supporting a trauma informed workplace and overall organization wellness, we offer an employee assistance program (EAP). EAP offers confidential counseling and support services for personal and work-related issues.
• Market Benchmarked Salaries: As a non-profit provider, we conduct regular market benchmarking salary surveys of comparable organizations to ensure our salaries remain both fiscally responsible and competitive. Salary $20-$25 per hour

Responsibilities: As a Team Coordinator at Snowline Hospice, you will be responsible for providing compassionate and comprehensive nursing care to our patients and their families. Your duties will include:

• Helping to maintain excellent collaboration and communication within the team and the organization
• In close collaboration with other disciplinary teams, you will be actively supporting quality care and assist in improving the lives of others
• Help support team in reviewing daily tasks, visits, and patient needs
• Provide direct administrative support in the handling of duties and functions related to clinical operations for the organization
• Helping people through difficult times and providing support to patients or families and friends when needed
• Enjoy meaningful and friendly interactions as you join forces to make good things happen
• Prepare and coordinate clinical work schedules and calendars
• Receive incoming patient related phone calls and coordinates with physicians, families/caregivers, and staff members
• Track team information including time worked and time off requests
• Clinical data collection, metrics, and reporting
• Supports daily administrative functions including reporting, meeting coordination, orientation, training, safety updates, working closely with IT support, and conducting reviews
• May provide support for other administrative tasks or team members when appropriate
• Calm, soothe and empathize with the strong emotions our patients and families are experiencing
• Motivate and encourage a team of healthcare professionals in providing the best care possible to each patient
• Assist with the management of clinical notes, health records, and systems to ensure appropriate and accurate data

Requirements

Our ideal candidate. 

• Associates degree, Bachelors degree or combination of professional experience and college course work preferred 
• Four years general office and administrative support experience OR two years general office and administrative support plus an associate degree in business or related field 
• One year experience in a healthcare setting, preferably with scheduling experience 
• Demonstrated ability to work independently, managing multiple projects while performing work in a timely, accurate, and confidential manner 
• Proven ability to think clearly, logically, analyze issues and use good judgment to carry out responsibilities 
• Demonstrated computer skills with extensive experience using Microsoft Word and Excel required 
• EHR (Electronic Health/Medical Record) experience preferred
• Excellent written and verbal communication skills and ability to work harmoniously and cooperatively with a wide variety of people
• Embraces different belief systems and respects individual choices and lifestyles
• Excellent observation, problem solving, verbal and written communication skills
• Demonstrates positive behavior characteristics such as attitude, initiative, cooperation, adaptability, fairness, ingenuity, and dependability 
• Handle confidential information in an appropriate manner and uses discretion when handling sensitive information
• Valid CA driver’s license, with a reliable vehicle that is insured in accordance with state requirements
• Is open to occasional weekend or evening work
   

Apply today to become part of the Snowline family!

Snowline Hospice is an Equal Opportunity Employer