7-Eleven Assistant Manager

Description

SOAPY JOE’S MISSION, VISION, AND VALUES

All Soapy Joe’s employees are expected to act responsibly, guided by our mission, vision and core values at all times to represent the Soapy Joe’s brand promise to employees and customers.

MISSION: We’re driven to clean cars, protect the environment and shine in our communities.

VISION: A Soapy Joe’s air freshener in every windshield in San Diego

VALUES:

• BUILD COMMUNITY: We love our neighbors and create an atmosphere where everyone is welcome.
• LEAD WITH HEART: We create trust and respect through listening, positive words and actions.
• CREATE FANS: We impress customers with a great experience defined by positivity and helpfulness.
• DO THE RIGHT THING: We operate with honesty and integrity — even when no one’s looking.
• BE PROUD: We’re proud of our quality services and clean sites, but most of all, we’re proud of our team.
• HAVE FUN: We believe creative solutions and genuine connections happen when you’re having fun.
• KEEP LEARNING: We take learning as seriously as we take having fun, which means we do it all the time!

POSITION OBJECTIVES

This position is responsible for the overall management of the convenience store by providing support to staff and the C Store manager. They are to ensure that all company policies are followed and that the team works effectively together. The Assistant Manager role models company core values and is a model for appropriate conduct.

KEY RESPONSIBILITIES

· Forecast, order and stock merchandise and product

· Aid in ensuring prompt reconciliation of store operations paperwork

· Ensure prompt, efficient and courteous guest service

· Aid in maintaining a clean, guest friendly environment in and outside of the store

· Schedule maintenance and upkeep of equipment

· Coach, train and counsel store team members in partnership with the store manager

· Assist with scheduling and payroll corrections, timecard approvals, and wage and hour compliance for the store team

· Communicate store related issues to Store Manager and or District Manager

· Ensure all health and safety standards are met and procedures effectively managed

· Fulfill all responsibilities as a supervisory employee. Notifying HR and Site Manager immediately when there are employee concerns including but not limited to leave of absence, worker compensation, wage and hour, working off the clock, disability accommodations, workplace harassment or other employee relations matters.

Requirements

REQUIREMENTS: DEGREE

High School Diploma or equivalent

REQUIREMENTS: EXPERIENCE

· 1-2 years of customer service experience

· Experience in a supervisory convenience store environment preferred

· 1-2 years of supervisory experience

REQUIREMENTS: PHYSICAL

• Ability to remain in a stationary seated or standing position for various increments of time
• Able to move about to access a variety of tools and office equipment
• Able to consistently operate a computer or other electronic device
• Able to ascend or descend a ladder, crouch or crawl
• Ability to lift up to 50 lbs, lift over head, twist and turn body when appropriate
• Must be able to communicate clearly through both verbal and written form