What are the responsibilities and job description for the Outreach Coordinator position at SOBA New Jersey?
Description
General Purpose:
Serve as a primary liaison to community referral sources
Primary Job Responsibilities:
Responsibilities include but are not limited to-
- Identifies, builds, and maintains relationships with key referral partners.
- Maintains a regular servicing schedule that organizes a balance of referral partner maintenance and new business development.
- Manages all client related communication remotely, via provided devices. Communication may frequently fall outside of regular business hours. Occasional overnight travel might be required.
- Effectively converts a general inquiry to a rescue by managing the admissions process. Outreach Associates are measured monthly against companywide Key Performance Indicators.
- Has a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders.
- Possesses the ability to multi-task, work with minimal supervision and problem solve through a variety of scenarios.
- Conducts quality presentations for agencies, hospital staff, discharge planners, and other groups as they are identified.
- Builds and maintains productive interdepartmental relationships.
- Adheres to all expense limitations and guidelines and submits monthly expenses via Expensify by the designated deadline.
- Ability to clearly communicate with key members of the team, regarding potential admits and clients in the pipeline.
- Ability to assist clinical team with discharge planning – identifying and contacting appropriate facilities for transfer of care when needed.
- Knowledge of managed care and insurance- as it relates to mental health benefits- is a plus.
- Outreach Associates must have the skills and competency to communicate with people at all levels of the organization; including- executive management, patients, and external agencies.
- Appropriate dress required.
- Demonstrate sensitivity and responsiveness to cultural differences
- Abide by College Recovery code of ethics and model values
Qualifications: Education / Experience
- Four-year degree or equivalent demonstrated experience in addiction treatment marketing field.
- 1 years related experience and/or training; or equivalent combination of education and experience.
- Organizational skills
- Ability to multitask
- Ability to travel through an area covering multiple states
- Technologically savvy
- Ability to create reports outlining weekly visits
- Knowledge of the substance abuse industry preferred
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. In the course of performing this job, one typically spends time sitting, walking, standing, driving, listening, speaking, typing, reading and writing. In addition, an employee may be asked to carry or lift up to 20 lbs.
I, ______________________________________, have read and understand the attached job description that I have been given per the terms of my employment with College Recovery LLC. I am signing below to acknowledge I will comply and adhere to the job duties that I have been assigned per the terms of my employment.
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Employee Signature
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