What are the responsibilities and job description for the Salesforce Administrator position at Socio?
The Salesforce Administrator will lead the initial installation and implementation of Socio’s Salesforce instance as well as manage the ongoing development once completed. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes including: Customer, Sales, Marketing and our core program business processes. This role is part technical project manager, part administrator and part Salesforce analyst.
The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.
You’ll get to:
- Serve as primary system administrator for the Salesforce.com environment.
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
- Complete regular internal system audits and prepare for upgrades.
- Manage Salesforce.com data feeds and other integrations.
- Coordinate the evaluation, scope and completion of new development requests.
- Work with our executive team to establish suitable processes to support administrative, development, and change management activities.
- Create Documentation and assist in training of new users, and grow the Salesforce.com skill set across the organization.
- Effectively act as the liaison between our users, vendors and the application development teams.
- Work independently with members of the user community to define and document development requirements.
You bring:
- 2+ years of experience as a Salesforce.com administrator.
- Salesforce.com Admin (ADM201 and ADM211) certification.
- Proven ability to design and implement new processes and facilitate user adoption.
- Strong understanding of the platform, with the ability to build custom integrations and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
- Strong understanding of Salesforce.com best practices and functionality.
- Strong data management abilities.
- Ability to translate business needs into scaleable Salesforce processes.
- A documented history of successfully driving projects to completion.
- A demonstrated ability to understand and articulate complex requirements.
- Ability to work in a fast paced environment.
Who are we?
Socio is a venture-backed SaaS company that helps SMBs and enterprises power event success for their virtual, in-person, and hybrid events. With clients like Google, Microsoft, and PepsiCo, Socio is being used in thousands of events globally while facilitating millions of interactions every day.
As we grow, we are building a team that does awesome work and has an amazing time doing it. If you’re looking to be challenged every day, make a huge impact, and help define the future of events, we would love to talk to you!
We provide benefits and support to help you rest easy and focus on things that matter. Some of our perks include:
- Competitive Base Salary
- Unlimited PTO
- Health Insurance
- Company Lifestyle Reimbursement
- Flexible Hours & Workspaces
- Learning & Development Support
- $600 Work-From-Home Setup
All potential employees must pass a background check.
Socio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or veteran status.