Food Operations Manager 3

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day!

Sodexo is seeking a Food Operations Manager for Baptist Health Medical Center located in Little Rock, AR.

With 800 patient beds, Baptist Hospital is the flagship hospital of the Health System. The Food Operations Manager will be responsible for Patient Services, overseeing Sodexo's 'At Your Request' AYR room service program, and will manage a team of 50 hourly employees. This manager will also have oversight of the call center employees and will work closely with the Clinical Nutriton Manager on-site. Typical schedule is Monday-Friday from 8:00am-6:00pm, with flexibility to work some weekends and holidays. Certified Dietary Manager (CDM) preferred.

The successful candidate will:

• evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
• oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;

• collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
• perform tray assessments to ensure food quality and presentation and tray accuracy;
• exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
• perform management functions that include direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
• passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
• knowledge of nutrition and specialized diets;
• experience with oversight of diet offices; and/or
• strong management skills, preferably in healthcare.

Not the job for you?

We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry

• After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:
  • Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or
  • Obtain one dose of a single-dose vaccine no later than January 27, 2022

• Assumes General Manager’s (GM) responsibilities and authority in his/her absence
• Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
• Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
• Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
• Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
• Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies