What are the responsibilities and job description for the Patient Services Manager 2 position at Sodexo?
Unit Description:
Winchester Hospital is a 200 bed acute care facility offering top of the line patient care. As the Patient service Manager you will oversee about 20 employees, patient roundings, work with the food and nutrition team on dietary needs on site. We are looking for a dynamic leader to add to our nutrition team. Are you the one?
We are looking for candidates who can:
The ideal candidate will have the following:
Careers in Healthcare:
Working for Sodexo:
Qualifications & Requirements:
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Patient Service Manager needed in Winchester, MA
Winchester Hospital is a 200 bed acute care facility offering top of the line patient care. As the Patient service Manager you will oversee about 20 employees, patient roundings, work with the food and nutrition team on dietary needs on site. We are looking for a dynamic leader to add to our nutrition team. Are you the one?
We are looking for candidates who can:
- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;
- monitor patient tray operations and daily meal rounding;
- Scheduling and payroll for the team
- interact with patients and the nursing staff;
- perform tray assessments, training
- Service Recovery
- Inventory
- Ordering
- Customer Service Training for our front-line staff
- Conducting patient ready room inspections and patient surveys
The ideal candidate will have the following:
- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
- Previous experience working in a high volume facility
- Strong management skills, preferably in health care but not necessarily if you are also a dietitian
- 2 years of management experience preferred
Careers in Healthcare:
Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.
Position Summary:
Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties
Key Duties
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Performs audits and prepares reports.
Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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