Quality Assurance Coordinator

Sodexo
Stafford, VA Full Time
POSTED ON 11/23/2022 CLOSED ON 5/21/2023

What are the responsibilities and job description for the Quality Assurance Coordinator position at Sodexo?

Unit Description:

You want high visibility, challenging opportunities and a rewarding environment.


Sodexo Government is seeking a qualified candidate for the critical role of Food Quality Assurance Coordinator in Stafford, VA. This position is part of our QA team reporting to the Senior Quality Assurance Manager for the U.S. Marine Corps business portfolio on the East Coast which includes 8 Mess Halls (Dining Facilities). MCB Quantico, Camp Elmore, 8th & I and Indian Head Mess Halls

Position duties include but not limited to:

  • Performing food quality, food safety, and physical safety audits as required per the requirements of the USMC contract.
  • The Coordinator maintains a close working relationship with the Mess hall managers and subcontractors on all quality and safety issues.
  • The Coordinator will also provide mentoring/coaching/training assistance to mess hall management and employees as it relates to addressing areas of non-conformance, preparation for client and/or third party audits, as well as meeting contractual requirements.
  • Maintains liaison with the Base Quality Assurance Evaluators (QAE) and other customer representatives on project performance and service matters.
  • Assists the mess hall managers and subcontractors in helping to drive continuous improvement in customer satisfaction and other areas as they relate to service to the client.
  • Attention to detail in the areas explained in the audit guidance policies as well as an understanding of areas of compliance valued by the client is a must.
  • The ability to discern between a food safety and/or food quality observation that affects the client and one that does not will be key to developing a good rapport/working relationship with mess hall management while ensuring contractual and regulatory requirements are being met.
  • An understanding of the FDA Food Code and/or the Tris Service Food Code (TSFC) is needed.
At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.

Not the job for you?
We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health-care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Position Summary:
Responsible to the Quality Assurance Manager for performing the projects Quality Control and Safety Programs. Maintains close working relationship with the Mess hall managers and subcontractors on all quality and safety issues. Maintains liaison with the Base Quality Assurance Evaluators (QAE) and other customer representatives on project performance and service matters. Performs several daily inspections and audits to ensure contractual and regulatory compliance. Assists the mess hall managers and subcontractors in maintaining a viable customer service program. Provides monthly in-service training to hourly employees at the base mess halls.

Qualifications & Requirements:
Basic Education Requirement - High School Diploma, GED or equivalent

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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