Room Service Operator

UNIT DESCRIPTION

Lake Health West Medical Center Full Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees). Shift: 11:00am - 7:30pmRequired: Covid Vaccine, Flu Shot, Drug Test and attend Client Orientation.  Free Meals, Free Parking, uniform provided.

Position Summary

The Room Service Operator assists the department in the clerical aspects of preparation for patient meal service through accurate menu processing and assisting patients with menu selection. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

General Responsibilities:

• Prepares and delivers food trays to health care patients.
• Reads production orders on color-coded menu cards on trays to determine items to place on tray, and places items, such as eating utensils, napkins and condiments on trays.
• Prepares food items, such as sandwiches, salads, soups and beverages.
• Operates a blender to make foods for soft or liquid diets.
• Apportions and places food servings on plates and trays according to diet list on menu card.
• Examines filled tray for completeness and places it on cart, dumbwaiter or conveyor belt.
• Serves trays to patients and collects and stacks dirty dishes.
• Washes dishes and cleans work area, tables, cabinets and ovens.
• Collects and places garbage and trash in designated containers.
• Records the amount and type of special food items served to patients.
• May assemble and serve food items to health care staff in the cafeteria.
• Attends all allergy and foodborne illness in-service training.
• Complies with all Sodexo HACCP policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training and hazard assessments.
• Attends training programs (classroom and virtual) as designated.
• May perform other duties and responsibilities as assigned

Qualifications & Requirements

• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Maintains a positive attitude.
• Ability to work a flexible schedule helpful.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends and some holidays.
• Attends work and shows up for scheduled shift on time with satisfactory regularity.

Experience/Knowledge:

• High School diploma, GED, or equivalent experience.
• 0 to 1 year work experience.

Skills/Aptitude:

• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to use a computer.
• Basic food-handling skills.

License/Qualifications

• May require a valid driver’s license.
• Food Safety certification or license as required by state law.

Physical Requirements:

• Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a standing position for long periods of time (up to 8 hours).
• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

Working Conditions (may add additional conditions specific to defined work location):

• Generally in an indoor setting; however, may supervise outside activities and events.
• Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
• While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
• The noise level in the work environment is usually moderate to loud.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Benefits Eligibility

Full Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees).