Sales Consultant/Customer Service

Customer Service Sales

SoFlo Capital Group

50-75

We are the leading company in our industry and are hiring sales consultants that will also be responsible for servicing their clients. If you're dedicated and ambitious, this is an excellent place to master the art of sales along with having several career growth opportunities.

Responsibilities for Customer Service Sales

• Perform informal and formal needs assessments for each customer to recommend appropriate goods and services

• Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease

• Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times

• Participate in training and professional development and put new skills to immediate and meaningful use

• Foster a positive and pleasant working relationship with members of the customer service sales team

• Familiarize yourself with current information about services and products available for customers

• Accurately record customer demographics, sales orders, or other information digitally or in written form

• Communicate with clients in Spanish or other local languages or refer them to a capable member of the team

Qualifications for Customer Service Sales

• College degree or equivalent experience preferred

• 2 years of customer service or sales experience preferred

• Ability to cooperate with and support other members of the customer service team

• Strong verbal communication skills in the English language

• Willingness to interact daily with customers from a wide range of cultures and backgrounds

• Must be comfortable working independently and making minor decisions without direct supervision

• Good sense of organization and keen attention to detail

• Knowledge of customer service best practices and desire to participate in trainings and professional development

• Ability to perform well in a fast-paced working environment

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

COVID-19 considerations:
Daily sanitization of office, on-site temperature equipment, free masks if desired.

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)

Work Location: One location