Product Manager

About us

Softheon helps make healthcare more affordable, accessible, and plentiful. Softheon builds software and automation solutions for health insurers and government health agencies. Help shape the future of health tech while working from home with incredible benefits that reflect our commitment to expanding access to quality insurance. Work for a fast-growing, established, and profitable company where you can power what’s next in healthcare.

At Softheon we strive to create simple solutions to complex problems. Our innovative and easy-to-use products have revolutionized the way everyday people control their healthcare needs. Empowering the nation's first state health benefit exchange since 2008, Softheon's vision and strategic direction has designed five platforms to help our partners quickly adapt to industry standards, manage client data, and grow their membership, while never compromising the exceptional care they provide. In this highly dynamic industry, Softheon has maintained its position as a premier Business Process as a Service (BPaaS) and Software as a Service (SaaS) solution, utilized by over 100 health insurance carriers and having processed over 30 million enrollments since the Affordable Care Act's inception. Our platform has been ranked #1 in addressing the industry’s ever-changing regulatory demands and recognized by Gartner, IDC, AHIP, and ACAP.

Softheon is looking for an analytical, proactive, and self-starting individual with a passion for driving new products and product capabilities from initial definition of requirements to managing the lifecycle of the product. A Product Manager plays an important role in a business and is generally considered the ‘CEO of the product’, who is responsible for defining and executing the product roadmap and strategy for the business’ product and/or product line. The position of Product Manager involves product forecasting, marketing, and sometimes even profit and loss responsibilities.

The Product Manager analyzes the market and competitive conditions subsequently laying out a product vision that is differentiated from other products’ in the market. The Product Manager is tasked with the delivery of unique value-based products based on the consumer demands.

This role encompasses numerous activities from tactical to statistical roles and acts as a cross-functional link, bridging gaps within the business between various functions and departments, most prominently between engineering, sales, and marketing teams. Finally, Product Managers are expected to be deeply familiar with the Software Development Lifecycle and agile principles.

You will:

• Ensure that the business has an intimate understating of the consumer experience in order to identify and fill product gaps, generate new ideas that grow the business’s market share, and the improvement of the consumer experience in order to drive growth.
• Analyze and evaluate the acquired information with various analytical tools.
• Be responsible for following up and ensuring the translation of product strategies into tangible results.
• Be responsible for organizing and maintaining product backlog.
• Be tasked with driving product launches.
• Work closely with the Engineering Team, the Operations team during launches, among other cross-functional collaborations with product departments in the performance of his/her functions.
• Conduct product evaluation and formulates promotional measures.
• Align product launch activities with marketing activities.
• Be tasked with providing senior management with information by preparing short-term as well as long-term product roadmap strategies, sales forecasts, and other analyses that enable the senior management to execute more complex tasks and assist them in decision.
• Strive to grow both professionally and with regards to the technical aspects of their respective field and their product specialization.

You have:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, and Technology or a closely related field.
• 2 to 3 years’ work experience or related internship experience preferred. In addition to educational requirements.
• Candidate must have knowledge of Microsoft Visio and all Microsoft Office Suites
• Experience in using enterprise-wide requirements definition management systems & methodologies
• Ability to effectively communicate in written and verbal communication while managing simultaneous projects
• Must have a strong work ethic and commitment to constantly improving capacity to work effectively while having a willingness to learn new things
• Ability to work in a fast paced, team oriented, agile environment
• Ideal candidate will have strong organizational and time management skills
• An ability to perform well in a fast-paced environment.
• Excellent analytical and multitasking skills.

What we offer:

• Work from your home company with a one-time home office stipend;
• Excellent benefits package that includes health, vision and dental coverage for you, your spouse and dependents;
• Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability insurance, and parental leave;
• 15 days to unlimited PTO based on YOS plus 9 additional holidays;
• An opportunity for you to be part of a team committed to improving healthcare access and affordability by leveraging innovative technology solutions;

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. We make recruitment hiring decisions based on each candidate's experience and skills. We value your passion to make healthcare affordable, accessible, and plentiful.

Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.

To all recruitment agencies: Softheon does not accept agency resumes. Please do not forward resumes to Softheon employees or any other company location. Softheon is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.