Remote BSA T(Technical Writing/Documentation)

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote BSA (Technical Writing/Documentation) for a CONTRACT assignment with one of our premier Healthcare Services clients for a Remote position .

Top Skills Needed:
IT BSA (Data/Applications side)
Technical Writing
Experience writing/creating SOP's, SLA's, Documentation, etc.
Healthcare/Health Insurance experience

Responsibilities :
Data Management Consultants work directly with business leaders, data governance stakeholders, subject matter experts, and other technology professionals to lead projects and initiatives related to improving the value and protection of data. Applies desired data and technology outcomes to recommend, design, document and participate in testing and implementation of solutions. The scope of this work involves one or more of the following data management disciplines: reference data management, data protection, data stewardship, master data management, data platform management, data strategy or data enablement and capabilities. Participates in the creation of business specifications and contributes to and approves system specifications aligned with business requirements and needs. Provides input into cost estimations and project plans. Prepares and maintains business and technical documentation including flow charts, models, policies and procedures, user guides, scorecards, and reporting, to assist with the ongoing operation and maintenance of data and technology solutions. Assigned to complex projects, systems, or initiatives as they relate to ongoing organization data management, governance and digital transformation needs. Data Management Consultants lead efforts, oversee work results, provide training, and serve as resources for Data Management Analysts and other resources.

• The essential functions listed represent the major duties of this role, additional duties may be assigned.
• Analyzes and documents business and technical requirements, identifies impacted areas, systems, and processes, and evaluates alternative solutions 10%
• Researches and assists in designing solutions for general and project-related requests to resolve, policy, system, and data-related problems 10%
• Contributes to the creation and review of detailed system requirements and supports the business in the design and implementation of functional design solutions for new and enhanced products and functionalities 10%
• Provides oversight and final review of design specification 10%
• Leads efforts to identify and evaluate alternative solutions 10%
• Takes the initiative to seek out areas of improvement 10%
• Demonstrates leadership through ensuring progress against goals, providing timely reporting to management, and offering solutions to issues as they arise 5%
• Leads analysis and execution of highly complex data management and governance-related and technology [1] focused projects and initiatives 5%
• Act as a mentor, providing coaching and guidance and reviewing the work of analysts and business partners 5%
• Oversees the design of data and technology artifacts produced by other team members to ensure the necessary design considerations are made and aligned to business needs 5%
• Contributes to determination of system components and functional flow of / between components 5%
• Ensures adherence to practices, standards, policies, and procedures 5%
• Leads and participates in test execution for various data and technology components and data transformations / migrations 5%
• Influences business, technology, and analytics stakeholders, being instrumental in driving decisions while proposing solutions built on a value proposition 5%
• Other duties as assigned 0%

Required Skills :

• Related Bachelor's degree or additional related equivalent work experience IT, Data or Analytics field, or Legal Writing
• 3 years related work experience
• Data management, data governance, data protection, information governance, information security, database development or modeling, application development,

systems analysis, data analytics, technology architecture, data architecture, business architecture, data science, or combination of transferable experience and education

• Prior experience writing policies, standards, and standard operating procedures is required
• Must have negotiation skills and strong attention to detail
• Prior experience with healthcare industry and/or in data protection or data security
• Must be an excellent meeting facilitator
• Demonstrated organizational, analytical, and interpersonal skills
• Strong understanding of integration points, processes, data, and technology of assigned business area or domain
• Proven leadership abilities, including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness, and display of appropriate levels of assertiveness
• Proficient in business, data and technology requirement-gathering methodologies and the software development life cycle (SDLC )
• Ability to understand a variety of data and technology architecture standards, including those for 'big data' and DATA PROTECTION/SECURITY and ability to apply them in solutioning, design and testing work
• Ability to communicate highly complex data and technology information clearly and articulately for all levels and audiences
• Ability to adapt to a rapidly changing environment
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
• Extensive knowledge and experience of data-focused systems, subsystems, development methodologies, systems architecture, tools, and processes that support the assigned business initiative or system

Experience in applying research methodologies to business solutions

• Knowledge of database and systems development concepts and methods
• Experience with business requirements and business process analysis to ensure data and technology solutions meet business needs
• Experience managing multiple priorities, and ability to facilitate adoption of changing priorities
• Thorough industry knowledge in a related business area and understanding of the impact on the organization
• Demonstrated negotiation skills and ability to cultivate relationships

Preferred Skills :

• Data management, data protection, or data governance related experience
• Experience using Agile methodologies (like SAFe)
• Experience using Agile project management applications (like Broadcom Rally)

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.