The Restaurant Manager is responsible for the day-to-day operation and management of Soho’s. The Manager oversees Front of House and Back of House supervision and work closely with all staff in planning.
Responsibilities:
Management of the team, including scheduling, training, hiring and general supervision.
Oversee that all opening and/or closing duties are completed correctly and that cleanliness and maintenance are maintained.
Responsible for daily deposits, and the correct operation of the POS systems
Balancing of all daily and nightly cash drawers and POS.
Oversee inventory and maintenance.
Providing excellent customer service to guests and excellent leadership to employees.
Enforce and monitor all health, safety, and sanitation standards.
Handle guest complaints according to restaurant guidelines.
Work closely with all restaurant personnel to provide a seamless customer experience.
Experience/Requirements:
4 years restaurant experience.
Excellent customer service and interpersonal skills.
Organized and capable of multi-tasking with attention to detail.
Knowledge of Microsoft applications including Word and Excel.
High standards of personal hygiene and personal appearance.
Ability to be on feet for several hours at a time.
Experience using POS systems preferred.
Servsafe training preferred.
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