Housekeeping Supervisor

Purpose of Your Job Position

The primary purpose of your job position is to ensure housekeepers follow duties as spelt out in their job description as well as their own for residents and staff in the nursing center and other special events, in accordance with current federal, state, and local standards, guidelines and regulations, and Solaris HealthCare’s established policies and procedures.

General Responsibilities

Completes all assigned tasks in a timely manner as instructed by supervisor.

Adheres to work schedules in completing and performing assigned tasks.

Cooperates with department personnel, as well as other facility personnel to ensure that services can be adequately maintained to meet the needs of residents.

Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout Solaris HealthCare.

Treats residents, residents’ family members, visitors and fellow employees with courtesy, respect and dignity.

Meets with Supervisor on a regular basis to assist in identifying and correcting problem areas and/or improving services.

Notifies facility when late arrival to or absence from work according to established center policy.

Adheres to established employee policies.

Adheres to established dress code.

Meets acceptable center attendance requirements.

Residents Rights

Ensures that all care is provided in privacy.

Alerts residents before entering residents’ rooms.

Reports all grievances and complaints made by residents to supervisor.

Reports all allegations of resident abuse and/or misappropriation of property.

Safety

Reports all accidents and incidents observed on shift

No preventable incidents/accidents in the past twelve months

Identifies emergency situations and responds appropriately

Follows established policies concerning exposure to blood/body fluids

Washes hands before and after performing any service for residents

Follows established safety policies and procedures

Keeps floors dry and reports spills immediately

Keeps excess supplies and equipment off floor and stores in designated areas

Reports all safety violations

Follows facility-specific smoking regulations and reports all violations

Reports any suspected conditions that may be communicable or infectious to the immediate supervisor

Follows established infection control precautions and procedures

Wears and/or uses PPE and supplies when indicated

Uses only equipment trained to use

Demonstrates job-specific knowledge of fire and disaster preparedness during drills or actual situations

Operates all equipment in safe manner

Follows procedures on exposure to blood and body fluids.

Identifies location of SDS for chemicals used. Is familiar with eye wash station

Staff Development

Participates timely in in-service training classes that provide instructions on “how to do the job”.

Attends and participates in continuing educational programs designed to keep you abreast of changes in your profession, as well as to maintain your license on a current status.

Participates in annual Solaris HealthCare in-service training programs as scheduled (e.g., OSHA, TB,

HIPAA, Abuse Prevention, Safety, Infection Control, etc.).

Attends and participates in Doing What’s Right classes.

Participates in QI program

Other Duties and Responsibilities

Ensure that housekeepers clean patient bathrooms including sinks, toilets, tubs and showers.

Ensure that housekeepers empty waste receptacles in patient rooms patient bathrooms, activity areas and other areas throughout the facility.

Ensure that patient areas are clean, including mopping and/or buffing floors, dusting furniture both on top and underneath.

Ensure that hallways are clean of debris, mopped, stripped and buffed following company and center policies and procedures.

Ensure walls, furniture and equipment are cleaned as needed to provide a clean pleasant environment for residents, staff and visitors

Work safely following proper procedures when using chemicals and ensure that Housekeeping staff follow these procedures and are trained accordingly.

Establish cleaning schedules and ensure that the schedules are followed by Housekeeping staff.

Crosstrain Housekeeping staff for other duties (laundry, Floor Tech and Housemen) in case needed

Order supplies for housekeeping and Laundry (chemicals, small equipment, linens, towels, washcloths, sheets, blankets, etc.) with the approval of the Plant Operations Director or Assistant.

Complete day and time schedules 2 weeks in advance for all housekeeping employees and post.

Handle the hiring, orientation and termination of the department under the guidance of the Plant Operations Director or Assistant.

Assume the work duties of an employee when a shift is understaffed due to illness or other reasons

Administrative Responsibilities

Reports observations concerning structural, equipment, and furniture defects and malfunctioning to appropriate personnel.

Maintains confidentiality of necessary information

Utilizes supplies and equipment properly and without waste.

Thinks and acts calmly and logically to meet unusual occurrences of the job without being thrown off stride.

Performs any miscellaneous work assignments as may be required.

Working Conditions

Works in areas throughout Solaris HealthCare.

Some exposure to disagreeable conditions including odor and infection.

Moves frequently during working hours.

Is subject to frequent interruptions.

Works closely with Plant Operations Director, Maintenance, Laundry and Housekeeping Staff, residents, families, and other center staff.

Is subject to hostile and emotionally upset residents, family members, etc.

Communicates with the medical staff, nursing service, and other department directors.

Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary.

Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).

Attends and participates in continuing educational programs.

Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.

May be subject to the handling of and exposure to hazardous chemicals.

Education

High School diploma or equivalent required.

Experience

Experience in the Healthcare Industry a plus.

Specific Requirements

Must be able to read, speak and understand the English language.

Must possess the ability to make independent decisions when circumstances warrant such action.

Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.

Must be a supportive team member, contribute to and be an example of team work and team concept.

Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.

Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning.

Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing activities.

Must be able to relate information concerning a resident’s condition.

Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements

(With or Without the Aid of Mechanical Devices)

Must be able to move frequently throughout the workday.

Must be able to speak and write the English language in an understandable manner.

Must be able to cope with the mental and emotional stress of the position.

Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.

Must function independently, have flexibility, personal integrity, and the ability to work effectively with the residents, personnel, and support agencies.

Must meet the general health requirements set forth by the policies of this Solaris HealthCare, which include a medical and physical examination.

Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within Solaris HealthCare.

Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. Lifting up to 100 pounds occasionally.

May be necessary to assist in the evacuation of residents during emergency situations.