What are the responsibilities and job description for the IT Sr Director - Sales & Marketing Solutions position at Solidigm?
Company Description
Job Description
This role will report directly to the Head of Enterprise Applications and is part of the Applications team in the Information Technology organization which will be stood up from the ground as we transition into a standalone entity (parent company is based in South Korea). The Sr Director is responsible for helping develop the strategic plans for the IT organization and for developing and implementing the tactical plans for the Sales and Marketing related Applications team.
The high-level responsibilities are:
- Oversee a team of leaders/experts across sales and marketing ecosystems
- Must have experience leading complex CRM implementation (MS Dynamics preferred)
- Must have experience managing solutions catering to Partner, Pricing, Services, Sales Commission applications
- Experience managing Impartner, Varicent, Model N or similar applications
- Partner closely with internal IT towers around Security, Infrastructure and Analytics
- Develop and implements appropriate service delivery models for core application functions in defining, delivering, and improving services for the enterprise and its customers.
- Oversee/partner with a team that is working on current deployment of a new MS Dynamics, Model N solutions
- Oversee all aspects of internal information system-specific projects from initiation to delivery.
- Lead/Participate in meetings with business/functions and develop solutions to resolve end user and business pain-points
- Lead teams that maintains, support, and upgrade existing business tools
- Keep abreast of industry best practices and policies and develop a collaborative network with peer agencies, technology companies and membership bodies
- Manage various IT vendors to ensure that services meet business needs and work with vendors to form business partnerships and ensure proper contracts and pricing are in place.
- Maintains relationships with key business partners and other senior leaders in the IT industry in order to leverage best practices, evaluate and manage emerging application technologies. Participates in the development of the overall IT strategic plan by identifying needed application management strategies and projects that support business needs.
- Rationalize evolving business needs to enable optimal and timely business process cum solution support in a proactive and continuous manner by liaising among regional and headquarter stakeholders
- Day-to-day functional management of the organization, to include performance management, training/developing, forecasting/reporting, and budgeting/expense control.
- Set future direction and plans.
- Ensures operation meets basic user, headcount, and quality guidelines.
Qualifications
- Bachelor’s Degree in Business Administration or related field preferred
- Previous exp. with Sales & Marketing esp. for a company that manufacturers a product.
- Experience setting up/leading teams in managed service mode
- Integration Experience across ERP Ecosystem
- Experience mapping out end to end business processes and solutioning the needs
- Experience setting up and managing a hybrid on-shore and off-shore support model, including leveraging external support partners.
- Experience partnering with business stakeholders to define process/solutions/roadmap
- Manage, direct, and develop the team and provide coaching and mentoring assistance to ensure the team is supported by a sound and efficient organizational and team structure
- Semiconductor industry exp. is a big .
Additional Information
While the COVID-19 vaccination is highly encouraged for the health and safety of our team members, it is not a requirement to demonstrate proof of vaccination at this time. As this is a fluid situation, we will continue to monitor legal developments in this space and update our guidance accordingly. All team members are expected to comply with applicable local, state, and federal law.