What are the responsibilities and job description for the FOH Supervisor position at Solitude Mountain Resort?
JOB TITLE: FOH Restaurant Supervisor???????????????
DIVISION: Food and Beverage
REPORTS TO:?Village Dining Room Manager/Director of Food and Beverage??????????????????????????
LOCATION: Lodging Restaurants
CLASSIFICATION:?Full-Time / Flex Year-Round/ Hourly
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POSITION:
Are you looking for an opportunity to become a valued team member in our food and beverage department? Are you in need of a change in the scenery where you’re surrounded by breathtaking views of the Wasatch Mountains and beautiful wildlife? If so, apply now! We are looking for someone who wants to grow their career in the restaurant industry as well as enjoy the amazing perks and benefits of working at Solitude Mountain Resort.
Front of the House Supervisor responsible for day-to-day operations of Honeycomb Grill. This is a leadership role in our flagship restaurant reporting directly to the Village Dining Room Manager. Our F&B team is composed of 5 restaurants, 3 mountain lodges, and a banquets department. The winning candidate will be coachable, flexible, and have a passion for taking care of others. Past experiences demonstrate repeated sound decision-making, empathy, and patience. Ski industry hospitality positions are amongst the most exciting, diverse, and rewarding in the hospitality industry. No two days are alike.
SPECIFIC JOB REQUIREMENTS:???
- Demonstrate knowledge of customer service to execute Solitude’s standards
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Experience with cash handling?is required
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Exceptional organization and time management skills
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Proactive problem-solving?skills
- Professional communication skills?
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Ability to work under pressure in a fast-paced setting?
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Basic understanding of budgets and P & L statements?
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Must be punctual and reliable?
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Ability to obtain and maintain current, valid state-required licenses and or certifications such as Food Handler’s Permit and Sips and Tips
- Reliable transportation
- Previous leadership position in hospitality field
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Cash handling
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Short and medium range planning and scheduling
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Ability to listen
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Ability to coach and counsel
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Enjoy quality food and beverage
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Work collaboratively up and down the organizational chart
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Obtain all necessary certifications from the State of Utah
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JOB DUTIES AND RESPONSIBILITIES:?
- Ensure the building is open in the morning and secure at night?
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Ensure restaurant is running smoothly and efficiently
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Handle guest complaints
- Set up cash register for the day?
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Schedule FOH staff
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Check in and put away deliveries?
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Notify ski patrol of injured guests?
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Take lost and found items to the guest services?
- Assist guests with resort directions?
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Change kegs for the bar as needed?
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Check CO2 and beer levels and change cylinders as necessary?
- Light snow removal on stairs, patio, and roof over-hangs?
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Provide backup support for servers, Hosts, bartender, and dishwasher?
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Monitor restrooms daily for cleanliness and paper products?
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Provide shift coverage in employees’ absence or during a break?
- Follow company policy and procedures as set forth in the handbook?
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Other duties as required for the functionality of the daily operations of the cafeteria-style restaurant?
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Ordering
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Ensure we honor our hours of operation daily
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Uphold operating standards
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Hold daily pre-shift huddle
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Ensure product needed for operations is on hand and stored properly
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Oversight of bar including inventory and DABS regulations
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Anticipate potential hot spots in service and implement action plans to mitigate
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Learning about our financial system and how it impacts planning
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Participating in hiring and training staff
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Ensure we have a safe, inclusive work environment
THE BENEFITS AND PERKS
At Solitude Mountain Resort, we offer a variety of employee benefits! First being, you are lucky enough to be working in the beautiful scenic Wasatch Mountains. When available, you can enjoy mountain activities before work, after work, on work breaks, and on days off! ?Activities include skiing, snowboarding, snowshoeing, cross country, hiking, mountain biking, climbing, and so much more. Work with other employees that are mountain enthusiasts. This is an excellent opportunity to socialize, meet great people, and attend employee events around the resort. Some events include unique opportunities like employee ski days, employee yoga, live music events, film festival ski movie features, and many more summer activities- All at work! You get to work and play in the same place. Eligibility is dependent on all employee classification of work.
Ski and Ride
- Eligible employees receive a free Solitude season pass for themselves and eligible dependents. This includes unlimited skiing/riding in the winter with no blackout dates and bike hauls in the summer
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Free access to all fourteen Alterra Mountain Company Destinations (excluding CMH) throughout North America for you and eligible dependents
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Discounted ski and ride lessons
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Discounted Solitude lift tickets for your friends & family
- Free Nordic ski and snowshoe pass for the Solitude Nordic & Snowshoe Center
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Ski and ride perks at other local resorts
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Complimentary UTA Ski Bus pass
Other Benefits
- Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSA, and FSA for eligible employees
- Discounts resort-wide for food, rentals, retail, lessons, and more
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Pro deals with hundreds of outdoor brands
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401(k) plan with generous company match for all employees
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Paid Vacation, Paid Holidays
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Free counseling service for you and your household members through our Employee Assistance Program
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