Sales Lead - Soma

Soma
King of Prussia, PA Full Time
POSTED ON 3/1/2024 CLOSED ON 3/5/2024

What are the responsibilities and job description for the Sales Lead - Soma position at Soma?

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:
The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.

• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.

• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams

• Motivates and inspires store team, promoting a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Management to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Builds and maintains a solid customer following through clienteling and wardrobing.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High school diploma or equivalent

• 1 year retail or sales management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal and written skills

• Excellent customer service skills

• Able to learn or adapt to technology provided by the company

• Knowledge of administrative aspects of store operations

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Able to communicate with customers

• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.


5237 The Court at King of Prussia


Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.


About the Company:
Soma



Sales Lead - Soma
Chico's FAS -
Cherry Hill, NJ
Full Time Sales Lead - Soma
Chico's FAS -
Collegeville, PA
Sales Associate - Soma
Chico's FAS -
Marlton, NJ

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Sales Lead - Soma.

Click the checkbox next to the jobs that you are interested in.

  • Customer Acquisition Skill

    • Income Estimation: $68,041 - $133,387
    • Income Estimation: $70,452 - $107,076
  • Customer Service Skill

    • Income Estimation: $29,421 - $36,515
    • Income Estimation: $28,270 - $36,482
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Soma

Soma
Hired Organization Address Woodbury, MN Full Time
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The ...
Soma
Hired Organization Address Fort Myers, FL Full Time
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands...
Soma
Hired Organization Address Leawood, KS Full Time
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The ...

Not the job you're looking for? Here are some other Sales Lead - Soma jobs in the King of Prussia, PA area that may be a better fit.

Sales Lead - Soma

Chico's FAS, North Wales, PA

Sales Lead - Soma

Chico's FAS, King of Prussia, PA