Operation manager

Your next career opportunity

At Crawford, the #1 electrical distributor across Texas and Louisiana, successful associates drive and promote our mindset of Adapt, Dare and Learn.

We are focused on building customer centric strategies, inspiring, empowering, and developing our associates who adapt to change and drive and deliver results.

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Position :

Area Branch Operations Manager

Location :

RJKT-Jackson & RMEM-Memphis TN

About Crawford :

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply.

Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers.

Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market.

For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, Whatever it Takes! through our mindset competencies below :

Adapt : Effectively embrace new situation and people

Dare : Appropriately challenge the status quo

Learn : Learn from others, from mistakes, and self-improve

Responsibilities

• Improve the local branch operations through internal systems, processes, and policies in support of organizations goals and objectives.
• Responsible for reviewing & managing the Invoice Preview Queue daily.
• Manage branch inventory and maintain proper min / max levels, while collaborating needs with Sales Team / Branch Manager / Area Manager
• Collaborate with Regional purchasing teams for stock needs and branch requirements.
• Manage logistical needs between the Jackson & Memphis warehouses.
• Monitor daily backlog to make sure product is being released in a timely manner.
• Monitor open Job Management orders to ensure they are invoiced in a timely manner.
• Support warehouse organization & storage needs by collaborating with the warehouse supervisor.
• Review all inventory adjustments & corrections daily and report findings to Branch Manager & Regional Operations team.
• Review all product returns to ensure the product is returned correctly to the shelf or to the manufacturer and proper credit is being issued to the customer in a timely manner.
• Process all manifest, freight claims, customer invoicing and / or credits daily.
• Process all AR monies (checks & credit cards) received daily.
• Research unapproved AP invoices (stock & project)
• Research disputed customer invoices and / or vendor invoices.
• Prepare and maintain all HR related documents, as needed.
• Research, price, and purchase all office & warehouse supplies.
• Review and properly code all overhead expenses.
• Process all credits requested from the credit department.
• Collaborate across departments to drive optimal productivity.
• Coordinate all building contracts and maintenance.
• Arrange for the repair and maintenance of all office & warehouse equipment.
• Support branch AR needs with new account setup, project set up, customer tax certificates, etc.
• Reviews analyses of activities, costs, operations, budgets and forecast data to determine branch and department progress toward stated goals and objectives.
• Schedule and coordinate all meetings / training sessions, as requested by Branch Manager / Area Manager

Qualifications

• Computer literate.
• Proficiency with Solar / Eclipse ERP software
• Proficiency with Microsoft Power Bi
• Proficiency with Microsoft Office software (Word, Excel, PowerPoint)
• Good writing, analytical and problem-solving skills.
• Ability to communicate effectively.
• Knowledge of principles and practices of organization, planning, records management, and general administration.
• Basic understanding of general HR policies and procedures.
• Ability to follow oral and written instructions.

Minimum Qualifications

• High school diploma or equivalent.

Environment

Last updated : 2024-05-04