Description
Work Environment
- Must be able work in a fast-paced environment.
- Majority of work takes place indoors (food and beverage outlets, kitchen area and pantries).
- Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
- Must be able to exert up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Frequent bending, kneeling and reaching.
- Ability to stand during entire shift.
Expected Hours of Work
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Education and Experience
- Previous front facing guest service experience preferred.
- High school diploma or general education degree (GED) preferred.
Principle duties and responsibilities (Essential Functions) include :
Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate.
- Demonstrate complete knowledge of the food and beverage menu.
- Clear, clean and reset tables. Replenish utensils, condiment stands and garnishments.
- Serve food and beverage, including water, bread, and coffee. Refill when necessary.
- Maintain the dining area in proper condition and keep the bus station and equipment clean and sanitized throughout the duration of the meal service.
- Responsible for making sure all food items are served in a timely manner.
- Complete all closing duties as assigned.
- Adhere to established safety and sanitation guidelines.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management
Qualifications and Skills
- Excellent organizational skills and attention to detail.
- Able to work quickly without compromising quality.
- Ability to work with minimal supervision and maintain a high level of performance.
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Must be able to stand and exert fast-paced mobility for entire shift.
- Ability to work cohesively with co-workers as part of a team.
- Food handlers and TIPS certificates required.
- Must read, write and speak the English language.
- Ensure overall guest satisfaction.
Additional Job Information / Anticipated
Pay Range
$14.00 Minimum Wage Amount. Base pay offered is reflective of minimum wage requirement.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
We offer a variety of benefits to our employees including :
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Last updated : 2024-03-30
Salary : $14