What are the responsibilities and job description for the Server server position at Sonesta Hotels?
Description
Work Environment
- Must be able work in a fast-paced environment.
- Majority of work takes place indoors.
- Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
- Must be able to exert up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Frequent bending, kneeling and reaching.
- Ability to stand during entire shift.
Expected Hours of Work
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Education and Experience
- Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.
- High school diploma or General Education Degree (GED) preferred.
Principle duties and responsibilities (Essential Functions) include :
Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate.
Respond to all guests’ questions and requests.
- Demonstrate complete knowledge of the food and beverage menu.
- Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.
- Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.
- Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
- Complete all closing duties and reports as assigned.
- Adhere to established safety and sanitation guidelines.
- Perform other duties or projects as requested by management.
Qualifications and Skills
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Excellent organizational skills and attention to detail.
- Able to work quickly without compromising quality.
- Ability to work with minimal supervision and maintain a high level of performance.
- Must be able to stand and exert fast-paced mobility for entire shift.
- Ability to work cohesively with co-workers as part of a team.
- Food handlers and TIPS certificates required.
- Previous front facing guest service experience required.
- Must read, write and speak the English language fluently.
- Experience with computerized cash registers preferred.
Additional Job Information / Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
We offer a variety of benefits to our employees including :
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Last updated : 2024-07-31
