What are the responsibilities and job description for the Door Attendant position at Sonesta?
Job Description Summary The Door Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Assist incoming and outgoing guests in entering/exiting the hotel and storing luggage on occasion. Job Description Deliver guest room packages and room drops as needed in a timely and professional manor. Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Additional Job Description Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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