What are the responsibilities and job description for the Outlet Supervisor position at Sonesta?
Job Description Summary
The Food and Beverage Supervisor assists the Food and Beverage Manager in directing and organizing all team members to deliver prompt, courteous service to maximize profits and guest satisfaction in all food and beverage outlets including restaurant, in room dining, and all bars.Job Description
- Responsible for assigned shift, assisting in overall management.
- Order daily supplies.
- Follow up on established training steps.
- Handle guest comments and complaints.
- Stay on the floor during peak hours.
- Observe, teach, and correct staff's service.
- Examine food preparation.
- Examine beverage presentation.
- Maintain condition of F&B Outlets.
- Administrative responsibilities.
o Scheduling
o Forecast
o Inventories
- Participate in interviewing new employees.
- Prepare maintenance requests and follow-up.
- Monitor cost control including but not limited to labor and payroll.
- Check bar controls shot glass use, red lining, and bottles totally empty.
- Must be familiar with and adhere to all liquor liability laws:
- Must know emergency procedures (including CPR) and work to prevent accidents.
- Hotel Specific Essential Functions:
o Ability to work as a server, bartender, host, IRD server to cover shifts as needed.
o Ability to lead by example. Prepare and conduct disciplinary situations with employees
o Ability to communicate clearly with all departments, being proactive to resolve issues.
o Ability to solve guest problems, recover the guest and create an amazing experience.
o Ability to open and close all outlets, including the closing of the employees’ banks.
o Perform other duties and projects as requested by management
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Salary : $42,500 - $53,800
