Carhop

POSITION:SKATING CARHOP

IMMEDIATE SUPERVISOR:MANAGER ON DUTY

STATUS:HOURLY, NON-EXEMPT

GENERAL PURPOSE OF JOB: Serves and delivers quality food in a clean, safe, and efficient manner while roller skating so that guests will have an enjoyable experience at the Sonic Drive-In.

ESSENTIAL JOB DUTIES:

1.Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.

2.Carries and balances a tray weighing up to 25 pounds while roller skating.

3.Greets all guests in a polite and friendly manner with a smile.

4.Delivers and serves quality food and beverages to guests at each delivery point (cars parked in stalls and patio) in a timely manner while roller skating.

5.Displays the importance of placing guests' needs first on a consistent basis.

6.Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.

7.Makes accurate change quickly and efficiently.

8.Clears trays and trash from guests' cars, patio, Drive-Thru parking lot and property while roller skating.

9.Successful completion of assigned Sonic Skating Training Program.

ADDITIONAL DUTIES:

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• Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
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• Performs other job related duties as assigned or required including, but not limited to, preparing drinks, ice cream menu items or taking guests orders when necessary.
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QUALIFICATIONS AND JOB REQUIREMENTS:

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• Effective communication skills
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• Basic math and basic reading skills
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• Ability to roller skate proficiently while balancing and carrying a tray
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• Ability to roller skate while sweeping
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• Ability to roller skate while on concrete, tile or wet or dry surfaces
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• Ability to follow directions
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• Ability to work irregular hours, nights, weekends and holidays
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• Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations
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• Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs
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• Successfully participates in and completes assigned Sonic Skating Training Program
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• Continuous standing while on roller skates
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• Frequent bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning while on roller skates
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• Frequent skating in and out of drive-in when delivering food
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• General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.
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ENVIRONMENT: Exposure to extreme temperatures based on variable weather conditions.

SONIC MISSION STATEMENT: To become America's most-loved restaurant brand.

SONIC CORE VALUES

At Sonic, we value:

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• Respect for everyone touched by the Sonic brand.
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• Entrepreneurial spirit.
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• Importance of relationships as a way of life.
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• Doing different, special and better things to surprise and delight everyone touched by the
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Sonic brand.

Eff.061909/Skating Carhop