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Team/Crew Leader

Sonic Drive In
Massillon, OH Full Time
POSTED ON 4/24/2024

Position: Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt


Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.


Essential Job Duties:

  • Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
  • Assist with new employee orientation and training
  • Comply with all company policies, procedures, and operational standards
  • Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
  • Regular attendance


ADDITIONAL DUTIES:

  • Lead shift meetings
  • Report customer or employee complaints/issues to MOD
  • Move and stock food product weighing up to 50 pounds
    • Perform other job-related duties as assigned or required


Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays


Qualifications and Job Requirements:

  • Knowledge/Skills
  • General restaurant or retail knowledge
  • Basic math and reading skills
  • Effective verbal and written communication skills
  • Ability to follow directions
  • Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

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