Order processing specialist

Verifies, logs in, and documents all required information is provided and correct. Assembles datapacks and assigns bar code labels.

Creates orders from quotes or submission forms. Ensures proper triage, splitting, handling, documentation, delivery and storage of samples.

Mentors and help train new employees. May be assigned to investigate, seek resolution and communicate with sponsors for discrepancies found during the log in process.

Education and experience requirements :

Minimum of eighteen years of age in addition to a High School Diploma or equivalent. A minimum of Nine (9) months of Order Processing or other applicable experience.

Essential Duties :

• Receive and process all incoming shipments and separate out supplies from samples
• Verify all information on the submission form against the samples, and properly handle, package and / or incubate various samples as needed
• Split samples and paperwork appropriately for each test request
• Identify discrepancies and follow correct procedure for documentation
• Attach bar code labels to all applicable paperwork and samples
• Complete forms and use appropriate required stamps.
• Enter all orders in the current study tracking system
• Coordinate order creation activities with sponsors, lab staff, sales and accounting
• Initiates the invoice process which includes verification of quote or submission form price
• Take and maintain control and ownership of all order processing discrepant studies

Physical requirements :

• Must be able to move / traverse 70% of the day and remain in a stationary sitting / standing position at a desk while using a computer, keyboard, computer mouse and phone 30% of the day.
• This position moves or lifts items greater than 45lbs on a daily basis.
• Wear personal protective equipment such as lab coats, safety glasses, socks and closed toed shoes, gloves, facemasks.
• Bending, stooping and crouching.
• Climb up and down ladder.

Last updated : 2024-05-03