Salary Job Openings

Patient Support Specialist

Sotheast Community Health Systems
Zachary, LA Full Time
POSTED ON 3/28/2024 CLOSED ON 4/26/2024

Job Posting for Patient Support Specialist at Sotheast Community Health Systems

Description

POSITION SUMMARY

Performs customer service functions in the clinical office setting.


Essential Functions:

  • Responsible for all incoming calls.
  • Scheduling of medical and dental appointments.
  • Follow up on No-Show appointments.
  • Working of the Dental Recall List.
  • Inform patients of past due balance at point of contact.
  • Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
  • Retrieve appointments and messages from Patient Portal on a daily basis.
  • Complete Patient Registration for medical and dental patients.
  • Insurance Verification
  • Collection of co-pays, deductible, and fees.
  • Preparations for next day’s schedule
  • Other reasonable duties as assigned

Requirements

SKILLS & ABILITIES

Education: High School Diploma or GED Certificate required

Computer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Other Requirements:

  • Ability to communicate in English, both verbally and in writing.
  • Ability to communicate in different languages desired.
  • Excellent customer service skills
  • Ability to type 40 wpm desired
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Salary.com Estimation for Patient Support Specialist in Zachary, LA
$36,202 to $47,291
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