Business Analyst -Business Intelligence Delivery

About Sound:

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

About the Role:

We are seeking a skilled and experienced Business Analyst to join our healthcare Data & Analytics team. The successful candidate will play a pivotal role in the delivery of analytics solutions developed by our enterprise data warehousing and BI development resources. This role requires a deep understanding of business intelligence products and deliverables, strong analytical capabilities, and exceptional communication skills to facilitate effective collaboration with end-users and delivery of analytical solutions organization-wide.

The Details:

In this role, you will be responsible for:

• Gathering and analyzing business requirements to ensure existing products meet evolving needs and objectives
• Defining scope, objectives, and timelines for enhancements or modifications to existing analytical solutions
• Serving as a subject matter expert for existing analytical products, providing support and guidance to stakeholders and end-users across the organization
• Utilizing agile methodologies and project management best practices to drive continuous improvement and optimization of analytical products
• Translating business requirements into technical specifications for development teams, ensuring alignment with organizational goals
• Supporting user enablement by conducting user training sessions, creating educational materials, and supporting ongoing user engagement
• Creating and maintaining documentation, including knowledge bases and metrics & methodologies, to support the effective use of analytical products
• Maintaining user security of analytic products, ensuring compliance with IT controls
• Collaborating with cross-functional teams to identify opportunities for leveraging analytical insights to drive business value
• Maintaining relationships with stakeholders to gather feedback and support future enhancement initiatives, ensuring alignment with organizational priorities
• Providing production support and triaging BI product issues or feedback by querying, analyzing, validating, and ensuring timely resolution
• Staying abreast of industry trends and best practices in data analytics, contributing to the advancement of analytical capabilities within the organization

What we are looking for:

A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:

Values

• Resourceful: Proactive willingness to utilize available information and tools to figure things out
• Adaptable: Demonstrates flexibility and a willingness to change as circumstances evolve
• Collaborative:  Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process

• Strategic thinker: Demonstrates the ability to look at the big picture and proactively develop a plan of action
• Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
• Communication: The ability to speak, write, and listen clearly and consistently
• Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound
• Persistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course
• Analytical and Intellectually Curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done

Knowledge:

• Bachelor's degree in Business Administration, Healthcare Management, Computer Science, or related field
• Proficiency with Power BI, SQL, Excel, and basic data modeling/data warehousing techniques
• Ability to translate business requirements into technical specifications for BI development teams
• Excellent relationship building and communication skills, with the ability to effectively engage with stakeholders at all levels
• Strong understanding of healthcare operations and industry trends

Experience:

• Minimum of 3 years of experience as a business analyst, product owner, or project manager, preferably in the healthcare industry
• Proven track record of managing multiple projects simultaneously and delivering results in a fast-paced environment

Pay Range: $70,000-$90,000 annually.   Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported.

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position.  As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. 

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Salary : $70,000 - $90,000