What are the responsibilities and job description for the Revenue Cycle Physician Support Specialist position at Sound - Our People Make Difference?
This is a remote position
About Sound Physicians:
Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
- Medical insurance, Dental insurance, and Vision insurance
- Health care and dependent care flexible spending account
- 401(k) retirement savings plan with a company match
- Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
- Ten company-paid holidays per year
About the Role:
The Revenue Cycle Physician Support Specialist is responsible for securing vital information for accurate billing. The Revenue Cycle Physician Support Specialist will be responsible for providing non-coding related support to ensure accurate and timely billing.
Essential duties and responsibilities:
- Access and navigate various facilities EMRs to obtain the appropriate information to ensure appropriate information is captured for billing purposes
- Provide support to our billing vendor for obtaining medical records and demographic information for billing purposes
- Outreach to our hospital partners, other internal departments to obtain vital information for billing purposes
- Generate and compile reports required to determine day to day priorities, operational needs, etc.
- Ensure unbilled charges are resolved within internal Service Level Agreement
- Provide insight on areas of opportunity to reduce billing delays and increase charge creation turnaround time
- Completing task in various Payor Portals
- Other projects as assigned
Special knowledge, skills, abilities, training, or special licenses/ certifications needed to perform this job:
- Basic knowledge of Microsoft Software Products (Word, Outlook and PowerPoint)
- Strong excel skills
- Basic knowledge of a the elements of a medical record (i.e. progress note, face sheet, etc.)
- Knowledge of, and skilled in the use of various computer and related systems and software
- Organizational skills, ability to prioritize workload
- Excellent written and oral communication skills
- Critical Thinking Skills
- Attention to detail and accuracy
- Ability to resource information from others in the organization to establish facts, draw conclusions and problem solve.
- Strong interpersonal skills to handle sensitive situations and confidential information.
- A positive and collaborative spirit that contributes to an engaging culture promoted by the department
Education and Experience:
Education
High School graduate or equivalent
Experience
General Computer Skills
Preferred Experience: Basic knowledge of the electronic medical record
Other details:
- Indoor office environment
- Sitting at desk working on computer for extended periods of time
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. #SoundBC #ZR