Salesforce Architect

As a Salesforce Solution Architect, you will own the integrity and strength of the solutions recommended to our clients. You will be a trusted advisor to our clients and a mentor for other employees working alongside you. For this position, you will need a deep understanding of the Salesforce platform and strong business acumen and interpersonal skills to work closely with stakeholders at various professional levels to deliver complex, integrated software solutions.

RESPONSIBILITIES

• Lead discovery sessions with colleagues and clients to identify business needs, goals, pain points, and application landscape for process and business improvement
• Conduct and support Strategy Projects with Enterprise Architect, producing key findings, recommendations, and roadmap for Salesforce solutions
• Groom and refine the project backlog in collaboration with the Project Manager and client stakeholders
• Provide guidance and standards on user stories to support successful acceptance criteria
• Collaborate with colleagues and clients to create prototypes and proofs of concept as a means of eliciting and defining requirements
• Document and support the creation of procedural and architectural diagrams
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce
• Research product development options and provides analysis for solution direction, including 3rd party application recommendations
• Collaborate with clients and provide recommendations on Salesforce solutions using best practices approach
• Act as a release manager, approving configuration and coded items to be deployed between environments.
• Develop solution architecture documentation, design specifications, and application guides to support the deployment sprint
• Serve as a functional expert between business and technology and translate client needs into actionable technical requirements

REQUIRED SKILLS & QUALIFICATIONS

• 5 years in a team-focused environment related to management consulting, advisory, or professional services
• Case Management experience, preferably for State level government customers
• 4 years experience working as a team lead/manager delivering Salesforce projects
• Confident and highly communicative, with excellent business insight and a willingness to challenge others or propose changes
• A self-starter, experienced in leading projects or delivery work streams
• Strong written and verbal communication skills with both customers, consultants and engineers
• Ability to prioritize tasks and work on multiple assignments with minimal disruption
• Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence
• Analytical – be able to successfully manage technically and organizationally complex environments
• Knowledge and experience with formal delivery methodologies (Agile, SCRUM, Waterfall)
• Bachelor's / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance, or a similar field of study
• Minimum Salesforce certified: Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder
• This role is a Remote/Telecommute position with the ability to travel up to 10-20%

NICE TO HAVE:

• Master's degree and/or professional certifications are advantageous
• Salesforce Designer certifications
• Salesforce Architecture certifications
• Active in the Salesforce community
• Experience with Azure DevOps or Jira

Job Types: Full-time, Contract

Pay: $125,000.00 - $155,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Experience:

• professional services: 5 years (Required)
• Salesforce Team Lead / Management: 4 years (Required)

Work Location: Remote

Salary : $125,000 - $155,000