Social Services Worker 2 - PCN#14002

Social Services Worker 2 - Child Protective Services Division / Intake Unit

Probationary Hourly Rate: $20.00

(1-Year Probationary Period)

Mid-Probationary Hourly Rate: $21.08

Post Probationary Hourly Rate: $22.22

Pay Range: $20.00-$28.35

Internal Applicants: Refer to the compensation policy. 

External Applicants: Pay is negotiable based on like work experience and education. 

ESSENTIAL FUNCTIONS:

Receives & investigates complaints & referrals (by telephone, in-person or email) regarding alleged child abuse or neglect; makes initial contact with children & families; initiates agency intake process; assists law enforcement personnel in investigation of alleged abusive situations; assesses risks during home & field visits; makes referrals to other community agencies when children are in need of other resources; cooperates with other agencies & personnel when referring cases for further services; completes documentation detailing investigations; prepares summaries upon removal of abused or neglected children; testifies in court; provides counseling & referrals; handles sensitive inquiries & contacts from families, customers, & the general public; furnishes appropriate information to other counties & agencies; responds to questions & inquiries from the community regarding child abuse/neglect situations.  Consults with Prosecutor as necessary to gain legal counsel re: case matters.  Maintains confidentiality as specified by federal, state or local rules & laws. 

Compiles social histories & diagnostic reports for agency & court related to allegations of child abuse or neglect.  Attends court hearings as subpoenaed or assigned (i.e.: provides court documents in a timely manner as ordered or requested, testifies re: investigations, observed risk, recommendation for removal & on other matters pertinent to case; keeps Prosecutor properly informed & cooperates with them to ensure accurate & complete testimony & court documents are provided).  Prepares & completes reports, correspondence, case records, etc.; maintains files & records both written and electronic. 

Provides crisis intervention services; provides casework services to children & families to maintain stability in the family unit (e.g., interviews customers & families; transports customers when needed; monitors family visitations, etc.); provides casework services to selected group of children & families with special needs (e.g., performs intensive services; performs assessments & studies regarding children; provides specialized services as needed, etc.); provides information & referral services & counsels customers receiving agency emergency &/or protective services.  Must be available to be on-call 24-hour services on a scheduled basis (e.g., on weekends, holidays, after business hours); attends & participates in evening appointments & meetings.

Remains informed of current developments & procedures pertinent to duties; participates in staff development activities & services review procedures; attends meetings, conferences and training as assigned or mandated by rule or law.

Exhibits regular & predictable attendance.

NON-ESSENTIAL FUNCTIONS:

Any other duties as assigned by Director or designee.